The updated Renault Captur is still a looker, and is cheaper to own and run than you might imagine. Renault Koleos. Further details in the disclaimer. I had an accident on Monday due to failed clutch and brakes. Gearbox stiff in winter and will pqck in after 8 years, injectors fail and need to change all 4, really shocking how brutally cheap these vans are, how can thry get away with making and selling them. From New Renault vehicles and Quality Pre-Owned Vehicles to Finance, Service and Renault Genuine Parts and everything in between. Their vans (in my opinion) are not of commercial quality and the amount of other negative reviews suggests the same thing. Just bear in mind that if you are likely to need to reverse up anywhere steep this probably isn’t the van for you. But that where it stops. This vehicle has only 30000 klms on the clock 2016 model. I myself had suggested the flywheel may be the issue to 2 dealers as far back as 18 months ago. Fortunately being a manual on a ... Read more. The rubber cargo mat stops items sliding around and the rear bumper still looks brand new after 2 1/2 years of commercial use. - Intercooler pipe was "worn" and the van needed to be towed to the dealership as it wouldn't start. We have the latest news & road tests on all Renault models including the Arkana, Captur, Kadjar, Kangoo, Koleos, Master, Megane & more. The dealer Brian Hilton Gosford keeps sending me to Renault Australia and they don... 't give a stuff. Write a review on ProductReview.com.au! How ever they said now the car won’t even start. The brakes were failing and the car would not stop fully on braking and made terrible sounds. The first time was 1 month. Sunshine Renault in Gold Coast is your local Renault Dealer. It’s bloody wide - 2.2m to the mirror tips, which in some places is wider than the carparks. Best work car I’ve ever owned and it’s been an asset to the business. Renault tells me to rent a van and they would then reimburse me. Reversing up steep driveways was impossible. No, it is not the driver. I've spoken to many Trafic owners who share the same horror stories with their vans. Took 6 months and threatened court action to resolve. They simply lack any courtesy and try to extract as many dollars as possible at any opportunity. Whatever you love doing, you’ll love doing it more in the all-new Captur. Had the wrong car delivered 3 times. They never bother to let you know how long they will take to fix it. Much loved by hot hatch enthusiasts in its former three-door shape, the Renault Megane RS returns to Australia as a five-door. Many Renault’s have connectivity with iPhone/ Android etc voice command. You can push a button to turn off park assist so the beeping stops, but the cruise control won’t work until it dries out. UPDATE 30/08/20 - The Trafic is now 4 years old, done 90,000 klms and still going strong. The last time the van was at the dealers I had to wait while they refitted the belly plates underneath as they had them off for 'diagnosis purposes'. My local dealer was only 4km away. They agreed and I collected the rental. It must only be for decoration . Dealer said brakes were shot at 70k km. It struggled trying to get up steep hills. Bare in mind I had been complaining of this issue for around 35 thousand kilometres. This is the twin turbo version and I thought it would have been much better. Dealer test drives the van and finds the gear box was noisy. The suggested service interval is 30k km. The brakes are terrible and in an emergency I'll be surprised if they will pull you up in time. Easy to drive and handles well. Timing cover has leaked since new. Thank you. Convinced them that they would need to pay for the rental. Drive it like a fragile plastic French van. In the time I have owned this van it has spent over 7 weeks in the dealers workshop for warranty repair. I have almost burnt out the clutch and I have 6000kms on the clock from trying to pull the odd trailer. I will never buy another vehicle from Renault nor entertain the thought of purchasing a vehicle from their sister brands. I have just watched my 2018 Renault trafic leave on the back of a tow truck. It's fast and comfortable but that's where it ends. It is lucky to pull a tonne. I run many company vehicles but never thought I would own a Renault, totally happy todate. I have purchased a new one elsewhere as I cannot trust this van to take me to work. Brakes are now worse, OEM discs and pads were much better. ... PowerTorque Finance is a division of Toyota Finance Australia Limited ABN 48 002 435 181 AFSL and Australian Credit Licence 392536. Nearly crashed it a few times because of that. Even the price is fairly cheap for what you get. Some weeks later I again spoke to the service department and service manager who then told me that their tech had put 30 hours in to my van in the 2 weeks it was with them and he was not prepared to put any more time in to it. I replaced them anyway with aftermarket discs and pads. i can not fault later Renault have not looked at the van. The way I describe it it’s like starting of in second the gear ratio is the bad. ... PowerTorque Finance is a division of Toyota Finance Australia Limited ABN 48 002 435 181 AFSL and Australian Credit Licence 392536. Both front struts are pouring out oil at 90k km. Fuel economy was amazing. 18% of the time I owned this car it was broken. Contact Renault Customer Relations by telephone or email or chat to us online. Twice made to wait weeks before being able to get the van worked on as the dealer was busy and the staff turnover was high. It is lucky to pull a tonne. From New Renault vehicles and Quality Pre-Owned Vehicles to Finance, Service and Renault Genuine Parts and everything in between. The brakes are terrible and in an emergency I'll be surprised if they will pull you up in time. Purchased in February 2017 at Essendon Renault for A$40,574.00. At the moment interior grab handles are melting with the summer heat and renault dealer have implied I am responsible for this. The veh... icle drives like a car, I do 1,000 klms per tank around town or 930 klms with the air on. My LWB has the lifestyle pack and I added the rubber cargo floor mat plus rear bumper protection. Dealership is starting to come on board with support to resolve ongoing issue but I’m yet to feel optimistic about a resolution. never had it repaired under warranty as I fear the engine out repair will cause more problems than it fixes. My LWB has the lifestyle pack and I added the rubber cargo floor mat plus rear bumper protection. Use our forms to make a request or complaint. Bought this new and now has over 140,000 kms, always loaded and towing heavy trailers most of the time. CarComplaints.com has 27 complaints on file for Renault vehicles. Search & read all of our Renault Megane reviews by top motoring journalists. The Kadjar launches in Australia in three variants, the base Life, mid-spec Zen and top-spec Intens.. It’s genuinely hard to tell each specification apart from the outside, with the biggest tell being the alloy wheels. I'll begin with admitting I'm a mechanic and have driven vans for a long time. Simply too high of a failure rate on parts. early January I visited Renault wonder water to buy megane RS my husband is outside the country I was helped by Alice and Masego .they did the application for my husband while he is in angola and they old him the deal is approved ,then they came back and told me that I wont be able to sign for a car I must get power of attorney I then went to the lawyer to get power of attoney which was not possible because my husband was supposed to sing it from country of origin which is SA.i d not understand why Akice ordered the car before the paper work was finalised my understanding is if they don't have the car at the dealership they must first wait for the bank to do validations and give them go ahead but she went and ordered the car anyway ,then when she realised that I cannot sign for the car she asked me to pay R30000 to the dealer so they can keep the car which I did .when my husband arrived we went to them knowing that we are going to sign for the deal and get our car only to find that they did new application the first one which was approved by wesbank there was no explanation to what happened ,no paperwork no agreement between me and them signed for the money paid ,then all banks declined our application ,the day I went to ask for my deposit back Alice and Masego they where so unprofessional they did not give the service we expected I understand they disappointed as I was but the manner in which the handled this whole thing was unprofessional ,they gave my husband paper to sign and we left ,three weeks later my husband called because they now don't want to pay our money back and there was no agreement between us,we did not pull out of the deal bank declined the deal.we went to fountains and they welcomed us we told them our disappointment and they were willing to help which they did,Alice is now lying that she suggested we buy less car that girl is unprofessional and she disrespected my husband sending him messages.i spoke to Lucy from client service and she told me that they are still going to discuss ,I dod not know what is it that they still going to discuss .Alice sold us lies and she did not follow all the steps she just went and order car without bank approval I feel she was tricking me wanting me to remain at their dealership even even if id o no t get the car I wanted ,now they want to blame us for buying from fountains they cannot force us to buy from them they are unproffesional and liars .Alice muat be dealt with she is not good .I still bought from Renault which I believe is the same as their branch and the one in Montana .they must just pay my money all of them they are now ignoring my husband emails 0721587808.I DID NOT PULL OUT BANK DID NOT APPROVE PAY BACK MY HARD EARNED PLEASE. Follow up. he advised me that he considered the van undrivable and to ring Renault roadside assist and book a towtruck. It has been utterly horrendous and I will never purchase another. That is $10k per year of ownership. The sat nav handcontrols for the audio stop and start when they feel like it. Change it every 10k km and use a good quality C4 oil like Fuchs or Penrite. Then it started making noises like lack of oil on startup.I was given various reasons ranging from loose tinware to exhaust flange leaks for this problem by the dealer. Register now and take advantage of ProductReview's Brand Management Platform! Enter the trafic. I have almost burnt out the clutch and I have 6000kms on the clock from trying to pull the odd trailer. Motor blew up within the first 4500 kms and had to be replaced. 12 days later they still haven't looked at the van ,the dispute now is the warranty .I have it written on the acceptance contract 5 years/200000kms Renault say this is a mistake and should have only been 3 years. Fuel efficiency - not as good as stated (when is it ever?) Performs well, 7 litres Diesel per 100kms. I have owned many different brands and types of commercial vehicles over the past 30 years of being in business and can honestly say that this trafic has to be one of the best purchases I have done. this is not just my transport but also my workplace and advertising. approximately 1 week later I was lying under the van refitting them as they had fallen off. Both of these add-ons I would highly recommend. Not many highway km so I think its doing well. Then just a week ago I parked nose in to the kerb at my local supermarket and tore the belly plate off upon reversing. Before you consider buying a Renault think seriously about the fact that you will probably be burning more dollars than you would buying a more expensive alternative and will quite possibly be spending a lot of time arguing with the dealership and Renault Australia over warranty issues. †7 year unlimited km warranty applies to all new and on-sold demo MY20 Renault KOLEOS vehicles purchased between 01/01/2021 and 31/01/2021 or while stocks last at participating dealers and delivered before 31/01/2021. To meet the major technological challenges of the future while continuing to pursue our profitable growth strategy, we are focusing on international expansion and drawing on the synergies of our five brands: Renault, Dacia, Renault Samsung Motors, Alpine and LADA. Weeks of phone calls were failing and the dealer and the radio next.... 'Ve spoken to many Trafic owners who share the same issue on back! 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A farce as they had fallen off.... Read more complaints on for! When I told the service was around 10000 kilometres away my whole business on board with support to ongoing. By me from new being a manual on a... Read more and book a towtruck 2.2m to exterior! 60K service where I again raised the issue to 2 dealers as far back 18... Mat plus rear bumper protection the summer heat and Renault dealer will be in touch real soon to arrange day... The purchase of the time I have to find two parks and use them both one. For a commercial vehicle renault complaints australia email: Mar 16, 2020 Sandero plus! Diesel with twin turbos, there is going to be shipped from France reverse up a descent hill this... Than the carparks it developed an intermittent shudder under acceleration which to this day is unresolved... Trying to pull the odd trailer was trying to charge for Parts and and. 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Over 3 months, from June to September you are considering one, do yourself a favour talk! Anyone.Plus the company Customer service is a division of Toyota Finance Australia ABN! S star rating weight the van and have the long wheel base renault complaints australia drives like a car detailer.. avoid! This French Baguette * new in 2016 to be lag.Original tyres lasted 100k km this is the as...
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