Carriage must be booked and paid for on lufthansa.com or at a travel agency before commencement of travel. You can also book a hotel or a rental car directly, or even take out travel insurance. I produced a letter signed by my doctor stating that I had breathing difficulties (COPD) and that I was exempt from wearing a mask. Benefits. So not even buy on board or a choice of beverages is available. I travel standby so always get last minute seat assignments after every paying passengers gets a crack at it (now including these Economy Lite passengers), and their automated system is set up to assign the BEST AVAILABLE seat at the time the actual seat assignment is given. I'm grateful to the posters, something new I've learned when booking a code share (ta && ta.queueForLoad ? Lufthansa is the worst perpetrator for failing to honour even paid seat selections when you've booked a K fare. Starting June 21st, the German carrier will charge a 25/$35 fee for anyone looking to change their seats in Economy Light. If they keep on the same track as they are, theyll be doing all sorts of nasty things before too long, such as banning Jews from flying, just you wait and see. Its funny that they chose seating, something that doesnt cost them a cent to allow you to choose from. Lufthansa is literally the AA of Europe. I recently flew with Lufthansa from London to Frankfurt and then on to Singapore. Nothing less, nothing more. After 1.5 hrs. Those traveling Economy Light, the base fare, will now be randomly allocated a seat and have to pay to change this. Please note: If you are flying to or from Berlin (TXL), Cologne (CGN), Dusseldorf (DUS), London (LHR) or Stuttgart (STR . You can then book or change your place here. Let us know in the comments! But that's not what is happening here. A silly desperate attempt to grab a few more Euros from passengers. This post has been removed at the author's request. :), https://www.lufthansa.com/de/de/economy-light-tarif, (Just above the FAQ and right below the baggage calculator.). The First Class Lufthansa seating comprises eight seats in a 1-2-1 configuration. You can redeem the award miles you earn for flight awards with our airline partners, which include all Star Alliance partners and other Miles & More airline partners. I don't know What happens if you can't produce an entry stamp? I already hated this change. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81447008', '');}, 'log_autolink_impression');airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. Seems like it is still an issue with codeshare flights booked on one airline but dependent on the other for seating, etc. I flew three airlines in my trip to Greece from California. Our mileage bargains also offer you particularly attractive deals to selected destinations worldwide. It is not possible to pay the fare on the bus. Got to the gate with my boarding passboarding denied. Please contact the provider of the . Last night, I noticed that my seats are missing again! You can also use this number to change or cancel a reservation, check in for your flight, or get help with any other issue you may have with your travel plans. You never know what it will be. They feature at least ten centimetres of extra legroom. seat 3A). There are no operational reasons that would prevent a seat change. She came back. The group is . I recently flew with Lufthansa from London to Frankfurt and then on to Singapore. Flights under Lufthansa flight numbers that are operated by Lufthansa or Lufthansa Regional (Lufthansa Cityline) Upgrades via lufthansa.com are only possible for all passengers travelling under one booking. Although I had made enquiries with the airline about people with COPD and the wearing of face masks, they appeared to take no notice. Untrue - just flew two international eco light legs with the liberty to choose any seat at check-in. This topic has been closed to new posts due to inactivity. All Lufthansa flights have been cancelled. If you have a credit card that pays for such fees then this would be a charge the benefit would include. were in the same boat - the closest thing to an explanation I got was that they did it this way to merge passengers who bought on Delta with AF, and they prioritized families with children to ensure they sit together. Simply click on the white "continue without all seats" button to finish booking without adding any extra fees. Lufthansa Miles & More Program Changes 2024, German Politicians No Longer Get Free Lufthansa Elite Status, Qatar Airways Wants To Buy Lufthansa Stake (But Probably Wont), Please view our advertising policy page for additional details about our partners, Do include a carry-on, the standard food & beverage offerings in economy, and the ability to earn miles and status credits, Dont include seat assignments in advance or refunds; for a fee you can book advance seat assignments and get a checked bag. Lufthansa seat reservations on intercontinental flights are free of charge for passengers in Premium Economy Class as well as in Business and First Class (seat reservations for continental feeder flights are subject to a charge). Honestly one has to look closely and I am not sure they do. RT London , have cream tea get over jet lag,have some fun, see a friend and then fly to wherever . The only time Ive had a problem was an AF Delta meds and actually I was on Delta but checking in at Air France, first the Air France agent tells me you arent allowed to reserve exit row seats and when I showed her the print out of the reservation with the exit receipt, she grudgingly gave me back my seat. My outbound ticket included two checked bags at no cost. Im afraid Lufthansa has lost my chose of traveling. Please understand that Lufthansa seat reservations are only possible to a limited extent on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines, especially in Economy Class. I had to pay $70 to ensure a seat with my husband. It was the first time I ever had a panic attack on a flight from claustrophobia. I say go right ahead. The flight is operated by Lufthansa, Lufthansa Regional (Air Dolomiti, Lufthansa CityLine) or Lufthansa Express Rail (DB). Now, it is deteriorating in on line services and booking flights. Was very happy with this flight 9 years ago. The representative will be able to help you with any questions or concerns you have about your Reservation. Generally the 3 flights/day on the FRA-TLV routes are full. You have to wait your turn based on the type of fare you purchase, and being at the back of the line carries risks that are common sense. Airlibe management should review this situation and take corrective action to restore the glory. Whether you are looking for a last minute flight or a cheap plane ticket for a later date, you can find the best deals faster at KAYAK. However, I imagine the economics change if you have to spend a minimum of 50 for roundtrip seat assignments. Lufthansa has lost its good reputation as it used to be. The agent initially said there was nothing she could do ,not having access and didn't really want to help. If you want to view/print itinerary, go to www.checkmytrip.com and put in your reservation code and . Advise others to share thrir experirnce honestly so that it benefits others before deciding to book tickets by this carrier. They are never price competitive, never flexible (OS is even worse than LH in that regard), the inflight product in Economy, Premium Economy and Business is subpar and increasingly their aircraft are old and shabby, I flew a 29 year old A320 from VIE to FRA on Friday that was in rough shape interior wise. : ABCD10 or 132-312334) and your name. Please note that the choice is limited under these conditions. I guess those passengers either don't care or they don't feel the same about LH being racists :), But can you still get a kosher meal on request?! I ask him for his name he refuses. Not worth it. This isnt a huge deal, as your connecting flight within Europe will probably be relatively short. Confirmed reservation (no waiting list bookings) An already issued ticket; Flights operated by Lufthansa (Lufthansa flight number) Upgrades via lufthansa.com are only possible for all passengers travelling under one booking. I did that, no hassle, paid the fee and got a confirmation number and could seat my seat numbers on both CarolGreat story. Now I make sure to note the relevant page when they make the I can't find your stamp claim. I *think* United does this as well though it's been a while since I've flown on a UA BE fare. I had to check in, pick seats, and make amendments on two of the airlines with no problem. This is the same system as Ryanair and other low-cost European airlines, albeit with a much higher seat fee. At least my United Premium Economy seats never changed and my departure is on time If the names are not available by this deadline, the booking will be cancelled (see Cancellation and Refunds). At SFO United said I have to see the check On the plane it was obvious that there were many open economy seats. You'd lose some money, then, because Lufthansa Group's primary competitors are ULCCs, and even they tend to be somewhat reasonable with ancillary fees. At the Austrian Airlines Service Center. Each time a few hours later after receiving a seat reservation confirmation and seeing it online the seats disappeared again. LH is absolutely lousy !! A client support delegate will be glad to help you. I have to correct you on one thing: Passengers who are HON Circle Members (excl. Turkish does the same. 20% of the group can be cancelled free of charge up to . It will be introduced in 2024 on the newly delivered Airbus A350s as part of "Lufthansa Allegris," the airline's new long-haul product. But very sorry to say my experience vey recently on my travel from Dallas to Mumbai via Frankfurt had been very pathetic. Please note that a confirmed advance seat reservation does not constitute a legal entitlement to a particular seat, but only the category selected, e.g. Seat reservations after booking You can still reserve a seat even after you have booked your flight. I go to the gate agent and ask for help. Lufthansa had a sign up flight full no seat changes they had assigned me a middle seat. I wonder how much they paid to get this 5-star Skytraxx rating, which, quite frankly, has become a complete joke in the industry. Lufthansas Economy Light fares dont include seat assignments in advance. Lufthansa Operations need to be shut down. Based in New Delhi, India. 7. The amendment fee applies per passenger per leg of the trip. I paid nearly 60 euros for a preferred economy aisle seat on my last long haul from FRA to YVR. To do this, find your trip under My Bookings. You can make an advance seat reservation, rebook or cancel a flight, request special meals and book a Rail&Fly ticket at any time. And yet their pricing still screams full service carrier.. LH has lost its way, the brand positioning is a mess and customer service at all-time lows: They position LH as premium, yet create these ridiculous light fares. With a 180-degree recline, these seats can become flatbeds. All seats will convert into a bed that measures at least two metres long, which is great news for taller passengers. I come back later and I am told to go hurry, the gate has been changed a 10 minute walk away. WOW ! Anyone worried, like I was, that we were going to get a 2017-era business class seat can rest easy thanks to the inclusion of the latest technology. Lufthansa Airlines Booking 844-822-0538 Number is an efficient and convenient way to book flights with Sun . After telling me my earlier assigned seat numbers correctly I was told the reason it dropped was I didn't pay. You make changes to your journey and thus alter your route. However, from Wednesday, Lufthansa will randomly allocate a seat to you during check-in, potentially leaving you in a middle seat on a short, medium, or even long-haul flight. Most people booking a Lite fare are short haul travellers, who wouldnt really mind a middle seat for an hour or two. The amendment fee is not refundable and is forfeited if you do not board the flight. Brussels airless accepted my LH booking reference, but still unable to select seats "contact our customer services for seat selection" unless I'm willing to "bid" for business class upgrade, AC, doesn't recognise my LH reference number. I'm still peeved that they want $50 per seat to select a seat in premium economy. The seat change, after payment of the amendment fee, is possible within Economy Class per leg of the trip. If you're flying Economy Light, your seat is currently assigned only at check-in. Of course, he proceeded to tell the flight attendant just exactly how important he was to the whole health of Delta airlines. I couldnt of course. Please note, however, that for safety reasons there may be restrictions on your choice. So far there isn't a single documented case of people being assigned middle seats when windows and aisles were available. This has been skewed for a long time in favor of Euro pricing- now more than ever. 7. Isnt the stamp something they find on their own when they flip through you passport when you depart? The amendment fee does not create an entitlement to the selected seat number or category. not inclined to argue with the German police as a foreigner! Lufthansa Gets Punitive With Economy Light Seat Assignments. See more about our ethics policies here. I avoid Lufthansa and Air France through their codeshare partners (United and Delta respectively) for similar problems with seat reservations I have had in the past, going back for many years. With the old policy, you could select any empty standard economy seat 24 hours before departure, when check-in opens. I picked our seats and were given our boarding passes the next day at the airport. We flew to LHR last month with fully paid Business Classes tickets and BA wanted to charge up to $168 each to reserve each seat, each way. This is stated on their website that they do accept this but you have to claim this at the check in counter at the time being. Is this guy for real ? Adios Lufthansa. They should realise things like the free seat assignment at check in aren't the reason people choose light over classic, but LH over EasyJet. Tends to be rather punitive against all that didn't pay fantasy prices for a shit product that honestly has little differentiation left to LCCs. Lufthansa is the biggest joke of Europe. I flew with them last month for the first time. If youre Star Alliance Gold you do get one free checked luggage, it is just not indicated inside the app or during online check in. In such a case, you can change seats free of charge. (From economy to premium economy). If you dont need a seat assignment or checked bag, the savings could be worthwhile. - I am looking into LH1153 on July 17th (748 PMI-FRA) and for C class, website says " Seat reservations are not possible on this flight." Is that a sign of overbooking? No so fast! SO ! It relates solely to the selected category (e.g. Revenue almost doubled to 33 billion euros Record results at Lufthansa Cargo and Lufthansa Technik Highest Adjusted free cash flow in company history Booking momentum remains strong at high average yields Passenger numbers more than doubled: Over 100 million passengers on board again New aircraft and new cabin interior for premium flight experience Further significant improvement of Adjusted . Notably, while Lufthansa has adopted the tactics of its competitors, the fees are drastically higher. I recently flew to Frankfurt and was happy to chose a seat at checkin. Of course, you can choose the remaining seats free of charge as soon as check-in for the respective flight begins - usually 23 hours before departure. How and when can I reserve my preferred seat? Passport control is often understaffed and the police are increasingly aggressive - asking to see a return flight, a hotel reservation and when leaving Germany they demand to see your entry stamp into the EU. According to the Seat reservations for Economy Class passengers page on its website, it may not be possible at all for you to request a seat more than 23 hours in advance of your flight because it does not have a Lufthansa flight number. I couldnt of course. Your group booking on lufthansa.com. This is the version of our website addressed to speakers of English in the United States. Received 0 Likes on 0 Posts. Jo Jo RabbitThanks! So, heads up. I flew Lufthansa r/t SEA to ATH, January 2022. and then some people (Hallo Lue!) Lufthansa points out that it includes one 8kg carry-on bag and snacks with its fare, two offerings that are chargeable in low-cost airlines. They have no noticeable disadvantages, even though they aren't ensuite. Please also note that any carry-on baggage must be stowed in overhead bins as no items may be put near or under the seats of an emergency exit row during take-off and landing. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. I recently flew to Frankfurt and was happy to chose a seat at checkin. Lufthansa is the biggest joke of Europe. 2.2. They are not. Here you will find all information about the seat reservation fees in Economy Class. Likes: 0. The gap between Lufthansa and Ryanair has just narrowed even further. From pampering, courteous airlines to extorting from paying pax, seen all in 7 decades. Already paid-for advance seat reservations can be reimbursed in the following cases: Reimbursements can be requested online at My bookings or via a Lufthansa Service Center. (Easier said than done, my home airports are FRA and DUS.). 6 years ago. If you need an aisle seat or a checked bag, the savings isnt actual savings once you tack on the required fees. If a flight itinerary is changed by Lufthansa, e.g. This includes wireless charging, Bluetooth connectivity . Booking your plane ticket on a Sunday, and departing on Friday, could possibly save you money* based on historical data. Well, of course everyones favorite five-star European airline has a new policy: The Economy Light fare on European routes does not include any free advance seat reservations. A few days ago, I happened to look at my United app and noticed that my wife's seat selection was missing. of my time. I was offered a refund for the seats but I have yet to see it. Honestly they had the second worst economy product in Europe- slightly worst then SAS and mildly better then Iberia and BA. Seat reservations on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines. Lufthansa, leading the race to the bottom since becoming a "5-star" airline. However, an upgrade is unfortunately not possible for technical or legal reasons in the following cases: Tickets that have not yet been issued; Tickets that are part of a group booking; Tickets whose booking includes a child under 2 Also, there are negotiations scheduled on the 2/22-23. a change of aircraft type resulting in no equivalent seat being available on the new flight. I will avoid Lufthansa in the future as much as possible. In such a case, you can change seats free of charge. The only reason to not take Ryanair is if you're travelling to a city where they use secondary airport, or when the schedule doesn't suit you.