Early History. Working hours Thu 6:00 am - 12:00 am Tue 6:00 am - 12:00 am Wed 6:00 am - 12:00 am . Branch address 1300 Country Club Road, Monongahela, PA, 15063, US. Chris Soult from the Commission on Human Relations said that he has sent three subpoenas to Giant Eagle since July 2021 concerning racial profiling of African American customers at store #3064 Baum Boulevard and blocking the Morewood avenue entrance at night when there are too many African American customers in the store at night. The kitchen manager needs fired. And i said i understand that many places have a shortage including my own work place but you could have said sorry or anything. She rudely told me to re-up order my food and wait in line again. I ordered a cake online for my sons 6th birthday on tiesday I got an email saying the bakery accepted my cake and will be in contact with me if they have any questions on Thursday well today is the Saturday of my sons birthday and at 730 in the morning I get a call from the bakery saying it was my fault for something I didnt do they they couldnt make my cake when I am suppose to be picking up said cake at 9am so 1 hour 30 minutes before I am suppose to pick up this cake they called me to tell me they are not making it after they sent me the email saying my order was accepted Thursday now I have to hurry and scramble and try to get another cake Ive been having cakes made at giant eagle since I was a little girl I am 33 years old so over 25 years of my life my family and Ive been getting cakes from giant eagle and this incident here I will never for the rest of the time I am alive spent any money at any giant eagle establishment. Harrassing Women: Giant Eagle Greenfield Complaints: Confessions of a young female cashier in Distress Pittsburgh, Pennsylvania. 0 Views . Giant Eagle Maintenance and Repair Service Level Requirements Supplier Code of Conduct Customers Privacy Policy Terms of Use Notice of Pharmacy Privacy Practices Digital Millennium Copyright Act UPDATE: March 10, 2022 My mother purchased a $125 Lyft Gift Card at Giant Eagle Store #45. It's already been renovated so I guess bringing back products that are no longer sold. Since this card was purchased from a 3rd party store/website not affiliated with us, we're not able to assist. Your loosing your customer base. Pros. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. The fact that i have been using this pharmacy for years, knowing the medication I do take is a 30 day supply. Giant eagle unwilling to offer anything related to customer care. Since then Giant Eagle was always there for our midnight grocery & diaper runs , cakes , breakfast muffins and everything in between Thank You Giant Eagle for being our Friendly Neighborhood Grocery Store Plz dont forget to sign up for the Giant Eagle Rewards Card .Namaste . Pay for this replacement part that your car wash broke. 3. I would recommend reaching out to the party you received this card from to seek any potential reimbursement. Weather or not she was a manager or a cashier she should have been helping due to the very large volume of people. So they trick you into thinking you must buy a lot to get a discount, but that's not true. Giant Eagle reviews & complaints. I hate to think this is representative of the culture at Giant Eagle because if it is, I'll be writing about this in articles I ghostwrite for a large client in New York. Columbia Sportswear I am a conservative person & I really like Giant Eagle! I submitted a request for my pharmacy records months back and I havent received a call back or my records, no one is even replying or showing life that they exist. so seems frustrated and CHASTIZINGLY told me he would have to void everthing and start over and was rude! It's a Prescription called in by a medical professional Stating to be filled on that purchased a package of apple and cherry turnovers. 2. So I did this time. I was then instructed during the last most recent time to call in at least 3 days in advance to give the pharmacy a heads up when my next prescription would be sent in by my doctors office to help with these stocking issues. Mandates are NOT law! Giant Eagle - car wash I paid for a SHOWROOM car wash and parts of my car weren't even touched! but they want to play that silly "security reasons " game. Ive had to cancel scripts and have them sent to other pharmacies as well on several different occasions. The digital coupons are not customer friendly. Note that complaint text that is displayed might not represent all complaints filed with BBB. At the main street extension getgo, we had stopped to get some coffees on the way coming home from college. Reviews There are no reviews yet. 5-7 minutes he was gone. If you have been a victim of such, contact a lawyer. Phone number +1 724-942-2802. Submit a complaint and get your issue resolved. Regina Zajac, [protected] [protected]@zoominternet.net. This review was chosen algorithmically as the most valued customer feedback. Some of my articles are about CX (customer experience) and leadership. Claim it and get a lot of features. Observed Chicken breading room equipment, in deli area, with an accumulation of dirt, food residue, slime debris on floorracks shelves non-food contact surfaces. Well guide you through the process. Extremely poor customer service at #43 township of pine market district. The remaining 30% were constructive reviews with the goal of helping Giant Eagle improve their work culture. Their were no signs and so i stood in the pick up line for 15 minutes just to find out i needed to be in the drop-off line. Unfortunately when her friend went to use the card she accidentally scratched the pin number to hard rendering it unidentifiable. I purchased 3- $100 gift cards via the Giant Eagle App. I picked up my groceries and went home thinking nothing of it but later on that day I realized I was billed twice. Tell us what you think about Giant Eagle, Market District, GetGo, Giant Eagle Pharmacy or Curbside Pickup & Delivery and we'll give you free perks! Is this your company? We had ordered two made to order coffees, one hot and one iced. Even giant eagle employee get all the brake getgo employee do not have people to cover all the brakes from other stores. My 18 year old daughter was with me and we went into the liquor part of the store to get vodka because my 26 year old niece likes vodka. For further assistance, please reach out to them directly. Order submitted Dec 15. I tell them it stops when the tank is full. 22 reviews of Giant Eagle "Store's nice and clean, including the parking lot. " Low pay, high amount of turnover " (in 93 reviews) " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons. Digital coupons only STINK! Never go there again! Giant Eagle Company. ref# [protected] This person/manager told me I had to go stand in the line, I asked her why she was not checking people out she said she was not a cashier. Good MorningThe consumer's request was filled in December, however, it appears they never received it. She was rude and said nothing. Help even if you are not a cashier, you work for GetGo! Job Work/Life Balance Kitchen employees told me to go to cashier to have it removed. No, it is too hard for them to comprehend. [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Giant Eagle Reviews based on similar designations 4.0 Senior Analyst (2) 2.8 Analyst (2) 5.0 Operations Analyst (1) 2.0 Sourcing Analyst (1) 4.0 Cashier (1) Senior Analyst in Bangalore Rural, Karnataka 4.0 posted on 02 Aug 2022 Likes Work life balance Sorted work Dislikes Monotonous work Work Details Work policy: 2 days/week from office Ive talked to several managers ,I have written everybodys name down and I even spoke with giant Eagles corporate office . Then, i went in. I hard few people pass out at car wash because cant have any Hi my name is Brittany Yaw my phone number is [protected]. I purchased chicken salad Giant Eagle last night, 9-28-18. Giant Eagle has extremely terrible customer service. When it didn't scan after many attempts I took it to the guy and he told me they don't cash out scratch offs and didn't scan it himself just shrugged his shoulders and said there wasn't anything he could do about it. Check out charged $16.99. Learn how the rating is calculated 1 complaint. That's right I said, "wanted to fight" me, a customer for wanting to receive needles when I get my medication. I was not sure what she usually drinks so my daughter and I were discussing it as she pays more attention to this stuff than I do. DONATE NOW! Highly disappointed! Author: Pittsburgh, Pennsylvania. Jason (Columbia US) Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Columbus ,ohio. 261 7008. Oh, and when I tried to buy the advertised buy 2, get 2 free of Pepsi 12 packs, it would not work, so I missed out on buying that deal and had to go elsewhere. The next best thing would be some sort of response just so I know you are aware of my issue. all that "but COVID" bull$#*! The quality control of your produce does not exceed healthy expectations by your customers. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Something needs to be done, even when waiting in line at location you hear people complaining about it. Better Business Bureau: Desired outcome: Procedure is simple and painless and the staff is ALWAYS pleasant. BBB is here to help. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. December 29, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106RE: Complaint ID ********This letter is in response to the complaint submitted by ***** ****** to the BetterBusiness Bureau regarding their experience at the Grove City Giant Eagle located at2173 Stringtown Road Grove City, OH 43123. Giant Eagle is the business that sold me the defective gift card. Giant Eagle reviews & complaints. Hello, Hope the conversation the 3 associates had was very good. I am requesting a refund or replacement as Columbia is refusing to replace it, saying it is Giant Eagles responsibility. When are you guys gonna get the a2 milk? Even the store manager was unaware that flu shot hours were limited! refund or operable gift cards, Bought these yesterday and they are all soft, not crispy and all the packages in the store are just like the one I bought. File a complaint. Even the cheapest of car wash. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. On Friday 8/12/22 I went to Giant Eagle on Broadview Rd in Parma Ohio to get some things for a family party. I just came back to Giant pharmacy after being with CVS. I have made 3 complaints to your service department about the condition of your in store wheelchair. Unbelievable. Giant Eagle grocery store, W Prospect Ave in Ashtabula, Ohio. When I got to the store, the young man took my card in and re-ran it for payment. Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. Help even if you are not a cashier, you work for GetGo! I asked about my perks that were deleted How does that help with a person that wants a grocery list AHEAD of time? What ever you feel is right. There was a manager standing at front of store with one cashier checking out a long line of customers. An item had part of the label ripped off of it which had the bar code on it. The Pharmacist & Staff are very professional & friendly. This is over a $300 charge. I was mentioning to the woman that was waiting on me of the experience and this Morgan came out of nowhere and was very direct and very nasty and said yes, and pointed to the employees in the pharmacy and was going on like this is all we have etc. To the point when the customers would just straight up insult the shoppers. Store associates think that they own the grocery world. Online order website shuts you down from making any changes long before the order is being shopped. I can understand if they are busy but i could have cut my time in half if i would have been directed to the proper line. Basic understanding of Giant Eagle's Business System (GE's version of the Toyota Production System). For every $50 you spend on qualifying perchases, you get a straight $1 back, not $1 per gallon. Our Team Members enjoy safe and friendly workplaces that offer several benefits plans specific to Giant Eagle stores, warehouses and business services group offices. I new package if and when they come into the store, I went through the car wash yesterday July 10, 2022 and the washer latched onto my drivers side mirror and ripped off the back of the mirror. Get go in Washington PA on Wylie ave.. Giant Eagle, the store lead is a creep too. I have been in the consumer rating business for many years and never seen it as bad as this before. Desired outcome: She still refused. So I went to the self-checkout, and there I was harassed by two other employees. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. Time: 1:28 I would give no stars but a minimum of one star is needed. In the meantime no follow-up with me. I would like to be refunded for the costs of the product I never got. Of the others, I choose G.E. I ordered my food and got my receipt. I gave her the substitutions and one additional item. This is unacceptable. I apologize for any inconvenience caused by the action taken with this particular gift card. There is no answer over the weekend, so when I get ready to start the fight again on Monday, I check my $100 cards and showing on my app one has a balance of $0 and the other has a balance of $2.28. Giant Eagle, (store #4029). States they care about work-home balance Pro diversity culture I will NEVER shop at the Giant Eagle in Cranberry Twp, pa store again and I will make sure that I will spread the word. He blewup at me " i was just trying to help" i said in a very rude way! Too bad. A fax was sent according to the technician, the prescription was again not filled - they said there was no response. Theres no reason I should be getting the runaround like this from a big company like this. I have been texted to pick up medication and then told upon arrival it needed authorized and they would contact me when completed. This happened on November 6th, 2022. at around 1600. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup. Are u serious?!? One of the best Retail business at 3841 S Hamilton Rd, Groveport OH, 43125 United States. I said I would write to Ms. Laura Karet about this. Although I very much appreciate a wheelchair that I can put my mother in (the only way she can shop) it has become dangerous. I can not reply to emails. I even ask someone to get one out for me but they would not. Put prices on product instead of bar code or make sure bar code is right. They can't because it's simply laziness. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! I. Everyone is so polite and friendly. I cooked it on my grill as I usually do, and found it to be tough and certainly not Prime. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I got an email stating that all sales were final even though it was just a glitch in the system. cashier tried to fight my husband in from of the people, Extremely poor customer service at #43 township of pine market district, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I hard getgo higher up boss dont care give 2 unpaid 15minuts brake and 30minuts lunch. another time i waited a while in the selfcheck line got up and was told i cant use it cuz i dont have a advantage card! Read full review of Giant Eagle and 1 comment. Other customers heard this and couldn't believe it either. ADDITIONAL LINKS I wanted 2.5lbs Share your photos and videos with others to prove the truth of your words. When we first started curbside we called customers after their orders were shopped to go over substitutions and out of stocks. Management also doesn't know how to utilize people to their best ability. Cross contamination can and does happen. I mean every one. For example, pharmacy business hours are 8a-8p.
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