Hello If anyone is filing an Action Lawsuit against them please contact me, Thank you. I'll keep you posted on how it turns out for us, but so far it is not looking good! During our vacation at Sunset Fisherman, we met a few other people that also purchased a timeshare from this firm but at a lower cost (exact same package). Absolutely outraged! This never happened, so we wrote several additional emails to this firm. Hopefully one day their tactics will end, I meant they are professional scammers. Timeshare Exit Team Reviews, Cost, Scams & Ratings in 2023 Never spoke to them before. They had us fill out a form and told us that is was in order to get our credit pulled to see if we could get a better percentage rate on our monthly payments. The second most common complaint is that Sunset Group uses high-pressure sales tactics. Responding to a Complaint or Petition. Assuming youre determined to go the Do-It-Yourself course, realize that it will probably be a long and troublesome interaction. but this timeshare by Royal Elite/Sandos. So would I Earl. Our primary problems are: So, if you listen to these promises, you better go away, is probably that you will become a victim of a Royal Sunset Timeshare. What should we do? They refused to show me these mysterious rules. I got all my $22, 275 Full amount back to my account I was so happy that I filed the dispute and got my money back . Please visit this website (specially the video section) to know in detail how these companies operate. While assessing an agreement, watch out for any irregularities, as they might highlight a scam. Be sure to document everything and consult an attorney if you have any questions along the way. Our original contract told us that we could use those or any other Sunset property at any time. After spending the entire day there with these pushy salespeople we finally agreed to purchase one of the packages. We are Americas #1 Timeshare Exit Resource and we prioritize timeshare owners. All they would say is "that is what your maintenance fee guarantees". At that point though I had caught them in so many lies and fraudulent claims that I just kept saying NO NO NO. We recommend you contact your timeshare company before working with a timeshare exit company. How to Get Out of a Capital Vacations Timeshare? www.sunsetscam.com After signing the contract they offered to move us from the place we were staying in Playa into their resort for free to finish off our vacation. Hello I was scammed too. The case status is Pending - Other Pending. You mean to tell me that I was suppose to sit in my hotel room reading documents during my vacation. Sunset Solutions Group consumer reviews, complaints, customer service. 2. The company takes great pride in taking care of all your needs before, during, and after your stay. While we were there they started to pressure us about meeting with them - since it was our first trip back - so they can tell us how much the value of our purchased had gone up. Sunset Group is a family-owned timeshare developer. I am sorry they stole your money, scammed you, but am glad that you are warning people, like me. It does not say what "services" are. sunset group / fraud and dishonest. If there is an Action Lawsuit going on some one please contact me thank you. Our goal is to make it simpler for you to explore your options. Ripoff Report | sunset group complaints, reviews, scams, lawsuits and Timeshare Compliance: Reviews, Cost & Ratings in 2023 We wrote up a cancellation document and presented it to Sunset Fishermen (which was easy since we were staying there). Filing a dispute claim is also helpful especially if you have proof that you cancelled your contract within the 5 days time frame . There have been a few lawsuits Sunset Group has been involved in. OMG, this scammers need to be stopped. (told in the presentations especially into the real estate group that they do and in an email from customer services that they buy back daily their units but havent opened their real estate offices yet?) I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. We are a Team of like minded agents with one goal- Representing our clients at the highest level possible! Sunset Lounge lawsuit heads to court while venue continues to sit empty. Our "VIP week" couldn't be booked at all. Try Profeco, and don't take no for an answer. This effectively nullifies the contract. I was directed to a lady at a counter where I could pay our cab fare there. Sunset Solutions Group 3911 Litchfield Dr, Waxhaw, North Carolina, United States, 28173-7180. . I then noticed this same lady signaling another worker to direct us to one of the many kiosk type desks set up in the airport lobby. They started out at $300K for 4 weeks, plus you pay $99/per person per day every time you come, plus $1000 per year per week maintenance fees. 77500. Sunset Group Class Action Lawsuits Avoid Timeshare Exit Company Scams Cancel Your Timeshare with a Trustworthy Company Summary Sunset Group, which also goes by Sunset Hotel Group and Sunset World, is a timeshare company with properties throughout Cancun and Riviera Maya in Mexico. Please help! Many customers on different message boards, that were unsatisfied with Sunset Groupsuch as ComplaintsBoard and RedWeekwere approached by a timeshare exit company called Mexican Timeshare Solutions. As weve stated, most timeshare companies do have exit programs set up its in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. Average Cost to Get Out of Your Timeshare? As our team reviewed the website, the first thing we came across is the no up-front fee required . Hello I was scammed too. What a rip off and that's before considering the "membership fee" which varied but I had them down to $4000 for 10 years. Can You Get Rid of a Sunset Group Timeshare? They accepted this and said they would process the paper work and credit our accounts. The city last year disqualified the group originally selected by the Community Redevelopment Agency (CRA) board to run . We are attempting to get out of our recent membership to "The Ultimate Loyalty Program" which was completely misrepresented during the sales presentation. Many dissatisfied customers have shared their bad experiences with the company online, and numerous class action lawsuits have been filed against the company over the years. I emailed the contract attorney that was at the meeting to inform him of our decision to cancel and if I sent an email was it legal and he said it was and there would not be a problem. We recommend you contact your timeshare developer directly and ask them to help you get out of your contract. I'd rather just pay for the SUV rental and enjoy my vacation. I also sent registered letters immediately just to be sure and cover all angles. I only get emails. How To Get Out of a Grand Solmar Timeshare? The Utah State Archives is the repository for many judicial/court records, including the Utah State Supreme Court and many county district courts. We signed yesterday and they said we cant cancel it. Beware, Sunset World Resorts & Vacation Experiences - timeshare fraud, Sunset World Resorts & Vacation Experiences - Royal sunset timeshare scam, Sunset World Resorts & Vacation Experiences reviews & complaints. We sent letters to The Sunset Group to the address listed on our contract - Promotora Sunset Beach Clubs S.A. DE C.V. Kukulcan Boulevard KM 10, Lot 13-B, Hotel Zone. What should we do? If your developer doesnt offer an exit program, you still have other options for getting out of your contract and moving on with your life. Please be aware of these types of schemes. I have a duplicate copy of that . We liked going out & trying different restaurants. We couldn't use the 2 weeks concurrently (travel w/family). Terrible company. Ripoff Report | Sunset Group complaints, reviews, scams, lawsuits and They offer via text Ocean Spa Hotel and Laguna Suites and Spa under the website: www.sunsetworldresorts.com. I promised nothing. This enticed us to purchase since we have tried to sell this timeshare in the U.S. with no success. We did so and provided proof of our claim. When I pressured them about a guarantee regarding the quality of the room and services they completely balked. All it says is "access to services". A quick Google search shows that Mexican Timeshare Solutions practices fit right into those we consider shady and less than trustworthy. I bought their package and regret it very much. 1. Jan 06, 2019 4:36 pm EST. Login. Please repost. That said, until there is any official news of a class action lawsuit, we would encourage you to seek out alternative routes to getting compensated for the time and money youve invested in your timeshare with Sunset Group. The next day I was able to meet a person from their verification department and handed him my cancellation letter that I wrote myself. Has anyone been affected by them via a lawsuit or credit ding? so we just put down a deposit and told that we have 5 days to cancel. They kept bring a new person to promise us more and after 4 hours I was so nervous and couldn't think anymore - we agreed and gave a deposit. Despite the fact that they practice things like this, it is feasible to discover a reputable timeshare release business with a track record of success in freeing consumers from their contracts. We are rather disgusted with Sunset and would like to chat with any/all about this. Complaint / Review: Marketing 4 Sunset Group - Lied and Deceived Family We review timeshare exit companies and help timeshare owners find the best exit company for their situation. MyTimeshareExitReviews.com is not a law firm or has any affiliation with a law firm. He said they will process my deposit refund. A fast Google search will load several past timeshare exit scams that you educate yourself on. Despite the fact that Sunset Group timeshare exit scams exist, it is still possible to find a reputable company with a track record of success in freeing consumers from their contracts. How To Get Out of a Diamond Resorts Timeshare? As a result of this failure, we have not been able to exercise the membership privileges promised to us. After this they charged our credit card and cashed a "check" payment for the same month's payment. That proved to me they were lying about the value of the "product". Mr. Hernandez and another sales associate presented us with a copy of a document entitled Marketing Agreement, which he claimed waived our rights to cancel our contract, even though this waiver is not implicitly or explicitly stated in the Marketing Agreement document, and directly contradicts Mexican consumer law, which states that the right to cancel a contract cannot be waived. Sunset has thus far refused to refund nearly six thousand U.S. dollars, and has turned our account over to their collection agency, RMI. You may also end up having to pay hundreds or even thousands of dollars in fees. A lawsuit filed Tuesday in federal court argues that that rule is a "ticking time bomb" designed to tie up the current administration in bureaucratic knots. By providing my contact information and clicking submit, I am giving TimeshareExitAdvice.com and its partners permission to contact me about this and other future offers using the information provided. That night I googled them and saw a lot of bad reviews about them . We attended the presentations just to get the freebies, , after 4 hours, we started to get a little frustrated, we just wanted to go out of there, we didn't care about the free gifts anymore, the swore the product they were selling wasn't a timeshare, but pretty damn sure it was. Weigh the pros and cons carefully before making a decision. Thanks. Timeshare vendors often encourage people to go to a timeshare sales presentation by offering incredible prizes if they stay the entire presentation. They said it was tax deductible. In reality, all-inclusive is mandatory for usage at all their Cancun locations. This is when we knew the postings on the Internet were so very true. this is a site in teh USA who says they files a case. The whole ordeal took over 6 hours, surrounded by multiple sales staff taking turns talking to us. Un-believable, this firm must be put out of business. There sat another lady who showed us where our hotel was for the week and gave us a map of the area. It was very overwhelming and confusing. For example, you could sell your timeshare privately on a resale website. The problem we encountered was our credit card charges were never reversed so we wrote the Sunset group and requested refunds. Class action lawsuits are designed to bring a large group of people together who are victims of the same injustice. I got a call for a Jose Aguirre, who said he represented the Corporate Membership Services and the legal department. [email protected]. I keep calling but to no avail. I did talk to the Tourist Police & a couple of quasi-consumer agencies the next time I was in Mexico, but everyone was extremely not helpful. Scammers will use deception, or false pretenses, to try and steal your personal information or hard-earned cash. Search Close. They had already charged my credit card for the deposit. We sent in the documents and waited for closure. . They still refused to let me leave with a copy of the unsigned contract to review with an attorney. Judge Denies West Hollywood's Request to Dismiss Part of Lawsuit Take action now! 15 Steps on How to Cancel a Timeshare Contract? And they have right of refusal if the owner tries to sell it themselves. In a class action lawsuit, if the plaintiff wins the case, then everyone who is involved in the class action is entitled to compensation. If a hurricane destroys the building, there is no required repair or fix. this is a forum with more complaints made to royal elite: I want to complaint with PROFECO about this, and get my money back, We are unfortunately on the same boat as everyone else. These lawsuits are often complex and can take years to resolve, but you may be able to get your money back if the lawsuit is successful. Update question - did they finally stop calling? $2, 000 down t he drain. 5 minutes of your time could help you resolve this nightmare once and for all. A scam is an illegal scheme designed to cheat you out of your money. And you cannot trade your 'private residence' to go somewhere else if it is destroyed. If your timeshare developer is involved in a class-action lawsuit, sometimes you may be able to join in. And after that, the sales agent called me and he said that their legal department will not issue a refund so I need to keep the contract. VW Car-Net Not Working, Lawsuit Blames 3G Sunset For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. File a complaint to Sunset World Resorts & Vacation Experiences, Boulevard Kukulcan Km. The company is owned by RCI and has timeshares in some of the most desirable vacation destinations. Sunset World Resorts & Vacation Experiences - Contract, Sunset World Resorts & Vacation Experiences - Membership, Sunset World Resorts & Vacation Experiences - Fraudulent Sales Pitches!!!! In terms of why its so hard to locate a timeshare exit program, class action lawsuits are one cause. I was specifically told I was not buying a timeshare. They refused. Mar 30, 2006. This is another forum with more complaints about this company: As multiple issues became apparent with our contract, we referred back to pages 5-6 regarding clauses 12, 13 and 14 that paraphrased states "Failure on the part of the "Promoter" to provide the service means the penalty is then that the "Promoter" is obliged to reimburse all amounts paid by the "Member" for the undelivered services. I asked to take the contract home to have a lawyer review and if OK I would mail them a check and signed documents. Have you ever thought of a class action suit or is that possible for an American citizen to file a class action in Mexico? The company has been doing business since 2012, concentrating on cancelling your mortgage balance and timeshare maintenance fees. The Sunset Group is headquartered in Miami, FL but owns and/or manages properties in the Quintana Roo region.
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