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Upon completion of the installation, waiting for screens to arrive , we will give a finale payment of $3800 . But they still managed. I would definitely hire again, we are happy with the job. The above screening process does not apply to Corporate Accounts, as HomeAdvisor does not screen Corporate Accounts or Corporate businesses. They were very good! Gino and Dave just completed replacing all my windows and I must say they did an excellent job. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. The Rite Window guys were not only super professional but friendly, kind and thoughtful- I hated to see them leave! Have something to share about Built-Rite Window Corp? If there is anything we can do to assist you further or change your mind, please give us a call at 866-217-9582 or email us at
[email protected]. Ratings by category. I appreciate their Informative, no pressure sales approach. They were very carefull an cleaned up upon completion. Good quality windows. Harley M. Business Owner 11/16/2022 Hello Chris, we are disappointed to hear that your experience has been less than the 5-stars we strive for. Rite Window provides the installation of window, bath, roof, and showers to the Southern New Hampshire and Greater Boston areas. They went above and beyond what i expected. The last window was installed in the rain with not a drop of water entering the structure. Reporter2060517 Sign in to contact user. Customer service contacts and company information. I had these windows installed at my sons home, and he couldnt be more pleased. We at NEWPRO suggest you have a professional examine your doors. Find hiring guides, material costs, expert advice, how-to's and more. The installer was very careful with his work and had a very friendly manner. Overall we are pleased but we are wary that future customer service issues may not be handled well. (They've been very helpful, but as you know sometimes the wheels of government grind slowly.) Thanks to this information I will not buy from Rite Window. They are available in a wide range of styles to suit your budget and tastes. Vacuumed when they finished. Was hoping no further work would be needed . Business Profile Dun-Rite Window and Door General Contractor Multi Location Business Find locations Contact Information PO Box 7866 Pittsburgh, PA 15215-0866 Email this Business (412) 781-8200. KOHLER LuxStone Bath & Shower Consultation. Very happy with the product. Would use them again. Beautiful window, no mess was left behind. I am not sure if you will get this but if you do I would love a reply. I can understand not wanting to take the time to quote for a "prospective buyer" but not being willing to work with customers who have signed purchase and sales for rehab loans is an entire segment of the home buying industry that is be disregarded. Revenue: $5 to $25 million (USD) Rite Window sells and installs quality replacement windows, patio+entry doors, roofing and gutters for homeowners throughout the Boston Metro region. We provide seasonal services as well as repairs and cleanings. Window Installation Contact Information 4801 Executive Park Ct N. Bldg 200 Ste. Required fields are marked *. Yes it was leaking when you came to give me an estimate for the job in the winter. When I decided I couldn't wait any longer I did my research again and what impressed me about Rite Window was the reviews. My wife said the tech demonstrated how they all have play and need it for expansion. The windows look fantastic, we can already feel the difference of having new windows installed. The installation wasnt an easy one due to 3 of the windows being literally on the ground. It could mean they were less interested in informing the public than they were in trying to harm the reputation of their competitor. All customer reviews and complaints are handled by the BBB where the company is Headquartered or a central customer processing location. Once we moved ahead with it every went just as he said it would from the lead time to the installation duration. Great Window Experience Continue reading . Rite Window has a proven history of customer satisfaction and service. We have X amount of dollars via our mortgage lender we are eligible to spend to rehab the home. We're sure you'll have success with another window provider, and congratulations on your new home! They came back days after the project was completed with a new motion sensor light and installed it. The installers (Peter and . Your rating will help other customers make the smart choice when hiring. Our entire experience with Rite Window has been outstanding! The owner or principal of each business in HomeAdvisor's network (with the exception of Corporate Accounts) must pass a background check. This guy will tell you what ever you want to hear but dosnt back it up dont be fooled too!!! Anyway from what I was told the policy of Rite Window is they will not with home buyers until they have closed. Perfect Installation and Cleanup Continue reading . We publish all of the reviews we receive: positive and negative alike. Should you have any problems with your new windows, doors, roofing, shower or bath, one phone call to Rite Window is all it takes to have the issue addressed. All rights reserved. I tried to work with Rite Window but they will not work with me! Our Process As Easy as 1-2-3 1 Schedule a Consultation 2 Design Consultation Our design experts will tell you all about the products we offer and explain how we can make your dream bathroom a reality. Just beware as they as a company lost 300k in 2012. I am just looking for a better understanding. Please be advised that, during this period, if we could not perform a background check, HomeAdvisor will allow the business into the network and match the business to consumers. Company was very argumentative when I told them I wasn't pleased. If I had been given notice that they would be tearing out every window they had put in than my husband and I would have prepped the porch and patio prior to their arrival so this juvenile did not have to curse under his breath and throw a temper tantrum that we were not prepared. Learn More Ready to Get Started? Industry: Construction. What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network? Both were done very well, excellent products and they cleaned up well. You, Jerry C. said: I was startled to see some water damage in my upstairs bathroom and, Dongshin K. said: After reading reviews about Ten's works here on Yelp, I decided to, L K. said: I called Farzam because of the reviews I read here on Yelp and was not, 128 Plumbing, Heating, Cooling & Electric, Gary C. said: I was thoroughly pleased and impressed by the attention to detail by, Angela K. said: We have been homeowners for 48 years and have had both good and bad. I give Rite Window my recommendation. A second tech came out and said the windows needed play. I have no idea what that kid rolled out on my roof ? They were both friendly and very professional. We look forward to helping you accomplish your home improvement goals. BUILT-RITE WINDOW CORP accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available. Rite Window. Search the Chamber Directory of over 30 Million Businesses Nationwide! Company went out of business. John Willett the service mgr, sent a wonderful estimator Artie to measure and price out this small but important job. Rite Window rocks!! THANKS to a GREAT TEAM!! Excellent workmanship professional installers! We have signed the purchase and sale and have a closing date. Not only that, when looking for a window company to get this project started I received 3 other quotes, and Rite Window blew everyone away with their price. I will recommend r Rite Window to anyone who need to replace windows and doors great job keep up the good work. Please try again shortly. Would definitely recommend them to others. Cant say enough about the product and personnel. Window Selection/Installation Continue reading . It is not your usual segment where a PSA can fall through between a private home seller and buyer. The best customer service experience Ive had in a long time. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. It is so bad, we cannot paint the wall and new trim until we finish scraping down the rough caulking that was applied and sand. The installers (Joe & Dan) were friendly, and very professional. We pride ourselves on the quality work we provide, while delivering great customer service! I qualified for the replacement of 6 Windows through OCLTRG except I have 8 windows and a broken storm door that needed to be replaced. RITE WINDOW REVIEWS. (With no "D" or "F" grades). 2023 The installation took just a day and the clean up was meticulous. Previous windows had major condensation problem to the point of freezing. So the situation is my fiancee and I are buying a home. From the very beginning Rite Window stayed true to its reviews. Rite Window is one of the best Window Companies that sells, services, and installs quality replacement windows, patio doors, entry doors, roofing, and gutters for homeowners. Vinyl windows use foam wrap, multi-fin weather seal that keeps rooms at desired temperatures. We had an issue with the area around one of our windows on the outside of my home and they handled it professionally. Definitely worth the investment. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. First lets set the record straight about the roof. Seems like a huge missed business opportunity to me to not work with a home buyer like myself. I would highly recommend your services. I would ask for these two installers by name if thats possible for my future replacement work! Confirm your appointment with I was completely satisfied. These are the best for the price. Born with a silver spoon in his mouth. He was very respectful and reviewed what he would be doing. The thing is with a rehab loan you must obtain the quotes and contract with your contractor prior to closing. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. View all 14 photos and videos Products & Services Supported Brands: Andersen Windows, Anlin,. This is no excuse, because ultimately it was my responsibility to inform them of my address change, but had I received their correspondence my old license would have been properly closed. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. From my first encounter with the Rite Window Salesman, to the last RW employee who came and installed the windows, I had a strong feeling that I chose the right company. PLEASE TAKE A LOOK AT POSTED PICTURES. Installers were excellent! Rite Window & Bath replaced our shower and bath at a very reasonable price. They did two jobs for us Job one was 6 windows and Job two was two exterior doors. With energy-efficient replacement windows, entry and patio doors, roofing, showers and baths, we install products which will add to the value of your house. Warranty Terms: Rite Window offers a fully transferable lifetime warranty on its window products. Our energy expenses went down dramatically. The fact of the matter is I am unable to do either. Call or click for your FREE estimate today! I had 16 windows replaced, the entire experience with Rite Window from the initial meeting through follow up to the installation was friendly, knowledgeable and professional. This equates to a 4.34 out of 5 star rating on average. Job Title. The windows we got were outstanding. Keep up the great service!! We apologize for the misunderstanding. We still have couple of windows that need replacement and we will definitely use Rite Window again. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. New windows are high quality and havent had any issues with significant condensation. We love being able to have a cross breeze in our living room again. I have to say that Matt, Dave and Rich were amazing! My partner and I wanted to operate an independent company and we both exited that franchise to start Rite Window. Who's crazy enough to start this website? Rite Window has no artificial rebates, no high pressure sales pitch, no low price bait and switch. Overall a great experience, sales was very low pressure, great prices. Please do yourself a favor and check out Peter Devellis revoked HIC lic #154003 at the Office of Consumer Affairs and Business Regulation [protected]. All of their staff, from the sales Rep to the installers to customer service Reps are attentive, honest, and efficient. Whether its replacing your home windows with new ones that help reduce your energy costs, transforming the exterior of your home with a new roof, or updating your bathroom with a new shower or tub our promise is simple: to provide you with better products, professionally installed, at the right price. Instillation was done smoothly and clean-up was impeccable ! Many consumers have been harmed. I would not hesitate to recommend RiteWindow as a business. I can only pray that this is the end of this debacle ! Energy Efficiency: The company offers a wide variety of energy efficient windows (Energy Star certified). Customers have most cited great customer service and supreme professionalism as the primary reasons for choosing Rite Window for their replacement windows project. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I checked the other 17 windows and none had any play. Our deck was a mess and we needed to sweep and then hose down after. The windows have a good warranty on them, but hopefully we wont be needing to use it any time soon. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Why Ripoff Report will not release author information! There is no bidding as the fully executed purchase and sale is a binding contract. I was amazed at how quickly they removed and installed the windows. The windows look very good and are high quality. Hi Peter. RiteWindow is the only company I'll ever use again to replace windows. I would recommend Rite Window to my friends. Please feel free to add your personal Rite Window review in the comments section below to help others who are considering this window company for their home improvement project. Copyright 1997-2023 Ripoff Report. Maybe the idea of a lender being involved in the payment is a deterrent for some reason. 10/21/2013. They filled it with caulking, and we are now trying to fix it, but it is a bigger job than first anticipated. None of the other windows had play. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. See more of Rite Window on Facebook. I would recommend Rite Window to anyone who is looking to replace windows or doors. That did not make sense to me. Believe me it was not a pleasant day to say the least . 8 windows and 3 bay windows replaced Continue reading . Complaint Type: Problems with Product/Service Status: Answered ***** *. This company would NOT have been my choice as all of my other windows are Pella. Continue reading . They have a track record of not honoring their commitments. We use a third-party vendor to conduct a criminal records search in the state in which the business owner or principal works. When the window came in, John had Artie do the installation. Create new account . We are so happy with the look of our window. Not much for a big company, but this is a tiny company. Outstanding product, I highly recommend the windows and the staff all the way down the line was superb!! Check out these tips from MattZurcher, Sr. VP of Customer Care. I had one spot of water damage around window frame area that was pointed out by installer, he told me what was required so I ran to Home Depot for repair materials and he preformed the repair ! They say they stand behind their product and they really do. All rights Reserved. BBB Business Profiles are subject to change at any time. Replacement windows are a bit of a misnomer though. I was very happy with installation team. Read More. Find a Business Add Your Business Working at Rite Window: 5 Reviews Review this company. A Fantastic Bath Experience Continue reading . They were very courteous, making sure to wear masks inside the home. In July of 2017 it will be a one year after install, our winter has been very cold and snowy and I am extremely satisfied !!! But thank you to owner for returning my $500 and windows did not leak once they were put into correct places . We had a very positive experience with Rite Window, from the initial sales consultation, which was honest and straightforward without any of the questionable sales tactics Ive experienced in the past, to the installation itself, which was timely and professionally done. Their installer Paul called set up dates we were happy with and arrived on time 8:30AM and went right to work, but he stopped to answer all questions I had then back to work and work he did. Massachusetts Department of Public Safety, https://www.mass.gov/orgs/office-of-public-safety-and-inspections, Better Business Bureau in Eastern MA, ME, RI & VT. BBB reports on known marketplace practices. Sharing is caring! Family owned and operated since 1961. Well . Lifetime guarantee, not! In addition to installing home improvement products that make your home more attractive and energy efficient, we focus on quality! We want to replace approx 13 windows, 6 sliding glass doors, and maybe a front door because we have the budget with our rehab loan. Rite Window will not even provide me a quote. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. Send Message. When installing the storm door, they peeled paint off on the surrounding trim (our house was recently painted in May) exposing the wood, so we need to sand and repaint those areas. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Sort by. Replacing clear-glass single-pane windows in a single-story, 2,000-square-foot home with new Energy Star certified windows can save a homeowner from $101 to $583 a year, the U.S. Department of. Good salesman. Each person that we dealt with from the original sales person to the person who came to measure and then the installers; everyone was very friendly and a pleasure to deal with. I didn't dispute the claim. Schedule a Consultation With Over 31,000 Successful Jobs and Satisfied Customers, We Have the Experience You're Looking For SEE OTHER CUSTOMERS IN YOUR NEIGHBORHOOD So initially it simply received a bandaid for $500 of a spray and tape. The installation crew was also top notch. Financing available and all credit cards accepted. Rite Aid at 2176 Hillsboro Rd Ste 124, Franklin, TN 37069. They dont replace the window, they take out the guts, but leave the frame of the old window, and the replacement is an inset. Very pleased and would highly recommend them. No, BUILT-RITE WINDOW CORP does not offer a senior discount. Window Brands: Rite Window manufactures all windows internally. They offered to throw out our old blinds which we agreed to in a second. The installers were courteous and professional. Rite Window stands behind its products and workmanship with rock-solid warranties to ensure your complete satisfaction. KANSAS CITY Missouri, Rite Windows Synchrony Bank Interest Free Financing Ripoff Scam Woburn Massachusetts, Seal rite windows Stone built,josh stone,seal rite windows llc. Window & Door Magazine has announced their 2017 Dealer of the Year Award Winners and AVI won the award for Overall. Excellent product service and installation. I'm Peter DeVellis, co-owner of Rite Window. Service came to repair, (1 hour late for the appt) but could not easily repair without having the window adjusted. . Having 27 windows replaced is no easy task. Share. Well, all went fine until I got the first bill. Now just have to keep my furniture under tarps and curtains down until I can find a reliable roofer. Beware this gimmick Could you enlighten me? Dave and Carl did a wonderful job. Yes, BUILT-RITE WINDOW CORP offers free project estimates. BUILT-RITE WINDOW CORP is currently rated 3.9 overall out of 5. Rite Window makes it easy and affordable for you to upgrade your windows, doors, roofing, showers or baths. The windows are great. The price was good for the door and the company has good customer service. He actually cursed and complained he had no patience for this jobwell I am the customer I didnt screw it up so why do I deserve your disrespect. Ted is very talented and his contributions to our company have been immense. Product was as I expected.the installers were very professional.have other windows to replace next year.am going to use them again. Rite Windows uses vinyl windows that go hand in hand with the Energy Star certification. The installation went fine. I don't want the money I would like them repaired or replaced. They professionals. Second repair of window install and roof with leak problems, A waste of $4300 owner very convincing about professionalism but installation shotty are best. The work was done well and they kept the house clean as they went! 5 stars go to Vera though who answers the phone she is so polite, respectful, answers any questions you may have, returns phone calls for the company and tried to reassure me that I would be ok while this discourteous and hot headed worker was at my home, whom she apologized for, which she shouldnt have to do. We had 6 windows replaced and everything went smoothly from the time he came to show us the windows, to measuring, and installation. . This is huge because nowadays customer service like this is virtually non existent. United States 5 reviews. As always, we encourage consumers to perform their own research, to the extent possible, before hiring any business. I called and was told nothing they can do. (See our Guild Quality survey results here: http://www.guildquality.com/cr/Rite-Window/R47491510444VFR/ ) A reading of all of our online reviews gives an accurate portrayal of the way Rite Window conducts its business. We perform this screening when a business applies to join our network and, if the business is accepted, I have had to call for service twice over the three years and they are always prompt, professional and accommodating. Please call the Consumer Affairs Office and inquire about the specifics of my previous license; also check our current MA HIC License #138722. (wink) Enough said. You will be happy you did! Consumers love to do business with someone that can admit mistakes and state how they made improvements. Consent is not a condition of purchase. Had a little snafu where the measurer had the wrong contact info for us, so it delayed the whole project by 3 weeks, which Rite-Window was not able to make up time from. Built-Rite Window consumer reviews, complaints, customer service. The work will begin as soon as we close. Knowledgeable about their job. Many consumers have been harmed. Highly recommend the Rite window product and installation team. DunRite Windows & Doors specializes in window and door installation and replacement services. They were the only ones that kept their price the same after Hurricane Sandy. Workers professional and neat Job completed in short time communicated with us need to return for 1 thing and did so next day would use Rite window again and have recommended them to my friends. Continue reading . Good installation team. All rights reserved. 4.2 Culture. From beginning to end wonderful Continue reading . The crew was fantastic, fast, and very professional. Our factory-trained installers are certified by InstallationMasters. All Angie's List reviews are submitted by IDENTIFIED sources, and each review is screened for legitimacy by Angie's staff. I highly recommend Rite Window. They were professional, friendly and cleaned up after themselves! The crew were so nice and tidy when working. Would highly recommend. Window Types: Rite Window offers windows in the following styles: awning windows, casement windows, bay windows, bow windows, double hung windows, picture windows, garden windows, basement windows, and slider windows. Looking for more information? Rite Window believes if you sell a quality product for a fair price you have nothing to hide. Also, when the door is opened fully, it rises out of the track, and does not slide as easily as we expected it would. I have been with Rite Window for over a decade, after working for many other companies I believe Rite Window's people, management and philosophy is why they are the leader in New England home improvement. AVI Windows & Doors. looks like they were always there. They leave your house the way the found it (only with new windows). Listened to what I wanted and helped in my decision without trying to add mre cost to my order. (and their reviews were better too.) Thank you. Installers of new windows, doors and glass block. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I was pleased with the job. The customer service, sales and installation was top notch. Respectful and Courteous Continue reading . Related: Champion Windows Coastal Windows NEWPRO Paradigm Windows Renewal by Andersen Rite Window United Home Experts Window Nation Window World, Your email address will not be published. Phone calls were promptly returned. The windows though are nice which is why I gave a 4 star rating. Dominick of OCLTRG knew this, insisted I sign paperwork, he forwarded their insurance Information to me so I could file a claim for damage to my dryer was scratched and two 2 1/2" Levelor Window Blinds also broke one 2 1/2" Continental Curtain Rod. It seems others have had a good experience, but based on ours, we wouldn't rehire or recommend. They had a devil of a time removing the old slider and had to take a sawzall to it, as well as pounding away at it. The job was a little more complicated with some custom cuts and the metal trim around the outside of each window. The life time guarantee is what Im disappointed with. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Revco Inc. - Seal Rite Windows And Doors, Andy Williamson. We heard an ad on the radio and decided to call and ask for some information. They have a track record of not honoring their commitments. Read More, Custom residential and commercial awnings manufactured and installed. Headquartered in Woburn, MA, Rite Window is locally owned and operated and serves the entire Greater Boston area, including Southern New Hampshire. Very professional, the process was quick and easy. Great work, Quality windows Continue reading . We have a policy of not providing quotes when the home is not yet owned by the party requesting the quote. The apology should have come from him! Excellent windows, great installer. Have a piece of glass cut to replace the sealed damaged glass. I couldn't have picked a better vinyl siding company. John Willett the service mgr, sent a wonderful estimator Artie to measure and price out this small but important job. More information, including Brands Sold, Products Sold, Month in Operation, Provides Delivery, Pet Friendly and more. Very professional. Replaced a bow window and a patio slider. We understand your dissatisfaction with this policy, and again we apologize. What an outstanding company, easy to work with, very professional and courteous. themselves and their business on their profile. They still take care of their customers after these 4 years. I was shocked! Would use them again. It was great and no pressure to purchase at all We ordered,they came out and measured and the windows are in and perfect Every appointment was on time and the job was clean and professional We will be using them again in the future, I had them remove my tub and install a custom shower. Write a review Sign in. Thank you. Their insurance Company asked me to sign off on paper work for $25.00. My windows were installed years ago and as soon as we purchased this home, the draft indicated from the windows were evident. During the install a motion sensor light in our driveway was broken. Roofing, siding, and gutter services. I would definitely recommend them to anyone just confirm with them that they clean up and reinstall blinds that they remove. Location. The initial sales/measurement visit and install went great. offers a fully transferable lifetime warranty on its window products. Enter the confirmation code from your mailer and publish your review of Rite Window. I was told by one rep. that Rite Window does not want to be in the middle of bidding wars. I had to have them come back 2 times to touch up a couple things on the door/molding, but they were glad to come out and assist. I am not upset. We are so very pleased with the windows and with the courtesy of the installers who worked quickly and Left all rooms even cleaner than they started. The work area was cleaned up and the work was done very well. Peter Devellis is an idiot. Call or click for your FREE estimate today!