Get in touch with us online, by phone or in person. The challenge to be trusted to do the big, bold, brave things, 14 February 2023 Telephone: 020 8726 7000 Applications for the scheme are now closed. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. The council will never callresidents to ask for bank details for the rebate, these should only be provided via the online form on the councils website. The BBC is not responsible for the content of external sites. The propaganda bunker at Fishers Folly broke off from its important work of reporting on Mayor Jason Perrys grand tour of Croydon on Monday to issue its latest missive, effectively an admission that the council has failed to work out a way to distribute the 150 energy rebates provided by the Tory government. Start a new calculation/claim. The council states that, "Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.". Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme. There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. 4. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts. He added: If we defeat the mayors budget on first presentation, we will call on Conservative councillors to reject it at second presentation.. : the councils website today. Due to this, we will respond to your enquiry within 4 weeks. He told LGC: Croydons Labour councillors will be voting against the proposed council tax increase. To change the bank details on your existing Direct Debit,complete the council tax Direct Debit instructionform with your new bank account information. If you are a Croydon resident, you will need to set up an account with grantapproval.uk. You can get information on their. Births, deaths, marriages and citizenship, extend your payments over 12 months instead of the usual 10, be automatically entered into the Direct Debit prize draw to win your council tax being paid for ayear. VOA Rent Officers For queries regarding Fair Rents, Local Housing Allowance rates and to contact a. Register for paperless billing, pay your Council Tax bill, tell us you're moving home, let us know about a change in your circumstances, find out if you're eligible for a discount or reduction, appeals, refunds and Council Tax bands. Gove's funding increases have come too late to save Croydon. If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account. Find out about your responsibilities relating to council tax as a landlord. However, the government confirmed it received three requests from councils for flexibility to increase their council tax by an additional amount, to provide extra funding to support their financial recovery. Croydon Council sought permission to impose the rise without a referendum after declaring itself bankrupt for the second time in three years in November. ", He said the increase in tax would amount to "around an extra 4.50 a week, or 63p a day, for the average property. Weve phoned them up and they keep saying that there should have been a facility to give the bank details on the application form, there wasnt. You can also choose to wait until September to receive the rebate in this way. You should never give out your bank details by phone or by text. Payments of this emergency energy rebate were due to be made through households Council Tax accounts from April. Since introducing My Account, improving our website and introducing a more efficient service, we have found that, over the past 18 months, phone calls have reduced by 21% and the number of people visiting Access Croydon has dropped by approximately 30%. So there cant be a shortage of money. Under current laws a council may only raise council tax by a maximum of 5% a year without a referendum. I just received an e-mail from these incompetent fools otherwise known as Croydon Council below. NEW Help improve this site by In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. This will update your details. On the Grant Approval notice saying that it has been awarded it states 150 Energy Rebate Council Account Credit. Please i need help. Within the texts we use the URL textm.co this is a genuine communication from Croydon Council. Pensioners on Council Tax support residing in property bands E to H will not receive a payment from this scheme. The local authority sought the increase in the wake of issuing a section 114 notice last November due to a 130m hole in its budget, effectively declaring bankruptcy for the third time in the last two years. Croydon's opposition aims to block 15% council tax rise | Local Government Chronicle (LGC) EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG We use cookies to personalize and improve your experience on our site. London's precept to add nearly 40 to average bills, as Mayor Perry asks government permission for increase of at least 10% for Croydon's Council Tax, reports WALTER CRONXITE, political editor After 12 years of Tory austerity, the . From: Valuation. giving feedback Have a Cash flow crisis 3) SlothMove populates your council tax providers. Other ways to contact us. You can appeal against certain decisions, such as your liability, your Council Tax band, or your eligibility for an exemption or discount. For example, choose the 1st, 5th, 15th or 25th of the month for payment. Council Tax, get money off your bill The Penn report 2023 . Check your bank statement: has the council paid you your 150 Council Tax rebate yet? You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Thank you for contacting the Council Tax Department. The application is in two parts. CR12345678). But one area of administration that the council is apparently supremely efficient in is in issuing court action against law-abiding residents if they dare stop their Council Tax payments. If the council does not have any contact information for you such as an email or mobile number, they will have to write you a letter. When to contact your local authority about Council Tax English Cymraeg Guidance on when you should contact your local authority (council) about your domestic property. | We provide a large number of services for local people, businesses . For queries about your Council Tax or business rates bills contact your local council. read the terms and conditions, and tick the agreement box; activate the account by clicking on the link contained in the email that will have been sent to them. Calls will befrom 0203 3230 201 and texts will be from from LBCroydon. In less than a month, Croydon Council was issuing their dissatisfied customer with a legal notice for non-payment of Council Tax. It is a London borough council, one of 32 in the United Kingdom capital of London. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. Contact your local council immediately if you're having trouble paying - they can help you, for example by spreading your payments over 12 months instead of 10. Manage your Council Tax online You can check your balance, instalments, payments and view bills online 24 hours a day. Are unable to get over those pesky Rachmanistic behaviours Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. The council usually does all in its powers to avoid logging missed bin collections. Councillor Mark Watson, cabinet member for communities, safety and justice. Of course it does not. Send us a message; Other ways to contact us . Using the online form, residents can select one of the following payment methods: Switching ongoing payments to direct debit remains an option for all account holders and is the easiest way to pay council tax moving forward. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. More information can be found on Croydon Councils website here. You have accepted additional cookies. Elsewhere on the council website, revised services which usually means reduced services are being highlighted, with red flags raised for rubbish and recycling services. Revised, or reduced? find out if you're entitled to Income Support, Pension Credit or Tax Credits. 2023 BBC. From Wednesday 1 July, the operating times of Access Croydon and the telephone call centre will change to 9am to 4pm, Monday to Friday. Have you received your emergency energy Council Tax refund yet? Please note that these messages may come from both the council and our form provider GrantApproval. Well send you a link to a feedback form. 0.1 England and Wales. Have a useless executive team Call us Lines are open Monday to Friday 9am to 4pm. Council Tax team, Croydon Council We recognise that those on the lowest income may need more support than the 150 being made available from the Energy Rebate scheme. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. your reference number, this starts with 09/ your Council Tax account reference number, this is the 8 digit number shown on your Council Tax bill under account reference; You will then need to quote the council's sort code and bank account number with your payment. The local government finance settlement for 2023-24 was published last week, and it confirmed that Croydon had been successful in its request to raise council tax above the 5% referendum limit. Under current rules, town halls can only . For example, card cash accounts, post office accounts and most savings accounts will not. Find out about Council Tax, how much it is, and how the money is spent. giving feedback Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. 7. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the . Based in Croydon and edited by Steven Downes. Payment line:0345 300 0614 (option 3) 3. or post a comment below. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills. Are IT illiterate In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views, Sign up for DD and get the rebate paid in their bank account, Provide their bank details and get the rebate paid into this bank account, Use the rebate to reduce council tax bill by 150, Post Office voucher to be exchanged for cash. The council has been processing rebates for residents who pay their council tax by direct debit since the beginning of April, paying out over 7.3m. Media resources & contact; Croydon Observatory; Home-Newsroom 2022-01-08T12 . Here's how to complete your Croydon Council Tax change of address: 1) Head over to SlothMove's home setup service. If you wish to simply change the date of your Direct Debit, contact us. 10 All the above. One chap we spoke to earlier said that they might send out a cheque but he wasnt sure and was only interested in moving forward to his next call. Because nobody cares. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills, It means the typical household will pay just over 434 to. Thurrock and Slough councils have also declared bankruptcy, and Thurrock council has asked the government for a 636m bailout alongside the tax hike. Having failed to receive the service that they have paid for, one resident decided to dock the money from their Council Tax payments. We are experiencing high volumes of customer contact. I have seen the messages direct debit payers have got by email from their councils and it is a notification saying they will receive the money within the next five working days. Posted on January 12, 2023 by insidecroydon. The council can take action to. Where this is the case and an Energy Rebate payment has been made, an automatic top up of 50 will be paid to the account the first rebate payment was made or applied to the council tax account. The council reckons even its online form should take around 10 minutes to complete. The deadline for all payments to be made is August 31. Show If as anticipated the proposed budget is rejected the mayor is expected to bring a revised budget back to full council on 8 March. Some banks and building societiesmay not accept Direct Debit instructions. Payment line: 0345 300 0614 (option 3) I got the same email, which is weird because I dont pay the council tax in our house and definitely dont have any other council tax account. It estimated it would need to reduce spending by 130m in the next financial year to balance the budget, a legal requirement for local authorities. If you are emailing us with your change of date then include your name, account number and preferred date. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government. Enter your: Fields marked with an asterisk ( *) must be completed: Penalty Charge Notice (PCN) Number: *. Rebates not claimed by 31 August will have the rebate applied to their Council Tax accounts. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views. 5. We are committed to making our website accessible to all visitors. Even those residents who try to use the councils cost-cutting online services and its clunky and regularly tangled website are being thwarted this week. For example, Croydon Council has been given permission to hike council tax bills by 15%. Again, the council offers no alternative, off-line method of claiming the government cash, which the council is obliged to distribute (rather than hang on to and hopes no one notices). Your progress has been saved. In November 2022, Croydon council admitted it couldn't balance its budget for 2023/24 and was forced to issue a Section 114 notice. Enter your email address to subscribe to this blog and receive notifications of new posts by email.
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