Sincerely, Christian Jaquier, Great place to spend a beachy holiday and playing golf at ANAHITA GOLF COURSE, Beautiful beach, it was great to have an ocean front room, specially the staff have been amazing - they are well trained and customer orientated - the chief of the restaurant and his team where looking great after all guests and their special requests - Mr. Tony and his team did a great job and also the driver Mr. Baba was taking care for the shuttle to the golf course in a special way - we have never had such an experience before. Dear loveeat74, Greetings from the Long Beach Mauritius! With sincere regards, Jean-Marc Ma-Poon, We travelled as a party of ten to Long Beach for my Daughters wedding. When he went there one afternoon they were expecting him with his favourite paw patrol prints to colour. My son saw some Paw Patrol toys and they were happy to rent them to him (for free) to play during our stay. I am a real Japanese Food lover and my husband took me to a surprised birthday dinner at Hasu restaurant long beach. They would see me caring my little one and run to give me a hand with my luggage or bring her. I am a real Japanese Food lover and my husband took me to a surprised birthday dinner at Hasu restaurant long beach. Also a good gym, for those who is important. Long Beach Resort is situated on more than a kilometre of sandy beach and coral reef, where water sports are plentiful. Tamarina Golf, Spa and Beach Club boasts 119 luxury villas, an 18-hole par 72 challenging Championship golf course designed by Rodney Wright, a . Once, the lady teaching water gymnastics saw me having my child in my arms and bringing a drink and went out of the pool to help me! high service quality and best food; rooms worn out and renovation required. Thank you for your excellent feedback, which I will be delighted to share with my team. Warm regards, Christian Jaquier, Hk Shah Alam services was extremely good. But several are just not trained. Review collected in partnership with this hotel. What are some restaurants close to Long Beach Mauritius? Claim your listing for free to respond to reviews, update your profile and much more. I do hope that we may welcome you back in the future for a better experience. He was a great kind person. Dear rebeccamZ6293QU, Thank you for staying with us, your trust in Long Beach Mauritius and taking the time to share your feedback. There are some shops, bars, supermarket etc. All the employees and service was so kind! We regret to hear that our rooms condition did not match your expectations and wish to express our sincere apologies. We stayed in a family suite which was beautiful and well proportioned to give us all plenty of space. Cannot recommend this place enough! Thank you for your review once again and for being our ambassador. Best of luck Hotel Long Beach, Dear Jubair786, Greetings from the Long Beach Mauritius! We really did not know much about the specialty of Hasu, so we asked Mr. Adesh himself to surprise us with the best dishes. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. The room was perfect with a gorgeous view and a short few steps to the beautiful sea. Conveniently located restaurants include Table d'hte Chez Mamie Sophie, Hasu, and Sunshine Fusion. Really, do not miss your chance visiting this place. Yes, free parking is available to guests. Warmest regards, Christian Jaquier. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. We look forward welcoming you back very soon. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. We had to extend our stay due to cyclone Freddy which could have been stressful but the whole experience was managed perfectly with as little disruption as possible by the management. This place is truly amazing. The food at each of the restaurants was amazing but special mention needs to go to Elvis at Hasu who looked after us beautifully; Rohan who booked us our fabulous Valentines meal and Celine who took great care of us all week at breakfast and lunch. No fresh juices (they can't make fresh orange juice, really?) The chef went out of his way for us and the food was amazing! We had a great time at Longbeach Hotel. 1 miles from property. - See 5,782 traveller reviews, 7,055 candid photos, and great deals for Long Beach Mauritius at Tripadvisor. Next: the breakfast buffet. They dont realize when you sit down at breakfast. I cannot understand how some can down rate this hotel, I stayed there for business, however enjoyed the facilities after business hours. Sincerely, Jean-Marc Ma-Poon, We stayed for 7 nights at the end of March. There are more places to choose from in the, Coastal Road, Belle Mare, Mauritius 41601. Also the room does not look like in the pictures. Tripadvisor performs checks on reviews. We look forward welcoming you back very soon. These above mentioned concerns were raised to the Management for actions to be taken. But several are just not trained. Yes, dry cleaning and laundry service are offered to guests. beach is very nice. Hotel services was great. May be you can release some pressure from them :), Dear Evelina G, Thank you for choosing the Long Beach Mauritius for your family trip and for sparing some time to share your experience about your recent stay at our property. Please rest assured that we have taken your constructive feedback on board and will ensure that all our guests will only get the very best in all aspects of their stay. Food was excellent throughout and restaurant staff could not do enough to please us. The sea was really cool, and I learned how to fly sailing boats. Maybe at least this here reaches the management. Whether you desire to discover the mysterious underwater world and its vibrant marine life, experience the water from a boat, or make the most of the shallow lagoons . more. We were welcomed warmly and were greeted with smiles and genuine conversation by all members of staff all week, from gardeners to management. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Anahita Golf course one of the best. Next: the breakfast buffet. I wished that she was living closer to where I am but we will surely be back. It was a great experience with Hotel Long Beach. We had taken with great care your feedback and extend our apologies for the inconvenience encountered. This would normally have a cost attached but the hotel asked the driver not to take our money and they would sort it out. Again taking the stress out of a difficult situation. team. Rooms are, Dear Guest, Thank you for taking the time to share your feedback. Dear Gsilbe870421, Thank you for sharing your experience encountered at our resort. A SPACIOUS BEACHSIDE RESORT IN MAURITIUS Located North-west on the coast of Mauritius, Victoria Beachcomber Resort & Spa is conveniently situated between the tourist hub of Grand Baie and Port Louis, the capital city. Thanks to the Manager Seetul and his Team. Does Long Beach Mauritius have airport transportation? Thanks to Pamela at Tides and the Main . Which popular attractions are close to Long Beach Mauritius? May Allah bless him. Maybe at least this here reaches the management. Book Long Beach Mauritius, Belle Mare on Tripadvisor: See 5,523 traveller reviews, 7,341 photos, and cheap rates for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. We had a nice family room with plenty of space for the four of us and just a short walk to the beach, to the boathouse, to the restaurants, to the pool and also to the gym and the teens club - and I must say, we did go to all of these places daily for we did not want to miss on anything! I don't want excuses and apologies from several people- just someone who is taking care of an issue in an efficient and guest centered way and taking complaints and concerns seriously. To have the opportunity to improve your stay to a better one, we have shared your experience with the concerned team, who will take the measures to solve the mentioned points. (We were here 12 years ago and it was a different experience) I dont want to hear another apology, I want things to work and just have a relaxing time. I certainly look forward to the pleasure of welcoming you again on a next visit to Longbeach Mauritius. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. When we arrived they tried to tell us that it was the agencys fault and we should deal with it. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Nice team at the restaurant Chopsticks! We are a family of frequent travellers and I can assure you that the food is beyond any expectations. No fresh juices (they can't make fresh orange juice, really?) Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The only recommendations I would have to the hotel management is that the staff often looked "under the water" and still would smile and take care. Diving and snorkelling are 'must-do' activities, as are kayaking, paddle boating, water skiing, windsurfing and glass-bottom boat tours. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Bedspread and decorative pillows were saved. Sincerely, Where do I start? At Long Beach, we've got something for everyone. (We were here 12 years ago and it was a different experience) I dont want to hear another apology, I want things to work and just have a relaxing time. I was having a few massages and facial rituals, all very relaxing and refreshing. We are delighted to read that you have enjoyed your stay with us as well as the facilities and services offered, especially Mr. Vimal Rambhojun, our associate, who will be fully recognized for his outstanding performance. Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. Nearby attractions include Belle Mare Beach (2.8 km), March de Flacq (5.0 km), and Sagar Shiv Mandir (2.7 km). Thank you for staying and celebrating your honeymoon with us here, in Mauritius. I work in tourism and I would have at least offered a compensation for that day and I wouldn't have sent someone ahead who couldn't do anything about the process anyways beside apologising. But it was all forgotten as soon as we were able to put on our flip-flops and enjoy this beautiful resort! Sincerely, Jean-Marc Ma-Poon, Its true, the best of all was the beach and the sea. Own or manage this property? . But first things first: we had issues with our airport transport as we booked via an agency and we were not able to reach the hotel so we took a taxi. Which room amenities are available at Long Beach Mauritius? I am a real Japanese Food lover and my husband took me to a surprised birthday dinner at Hasu restaurant long beach. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Warm regards, Christian Jaquier, Hk Shah Alam services was extremely good. It's the best experience ever and for sure will visit again. We look forward welcoming you back very soon. Hotel services was great. Kindness, being our moto, will remain our top priority to make you experience the beauty of Mauritius. By the way, if the option is to stay mainly in the hotel, and not hanging around in the island every single day, I think all inclusive option does worth it, but Ill be back to this during my comments. Pool and beach experience both fantastic. Conclude your experience by . We had to extend our stay due to cyclone Freddy which could have been stressful but the whole experience was managed perfectly with as little disruption as possible by the management. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. My son saw some Paw Patrol toys and they were happy to rent them to him (for free) to play during our stay. You have to go there and do your vacation in this Hotel. Dear Guests, Thank you for your Fantastic comments about your recent holiday at Longbeac h Mauritius and the time spent to share them on Trip Advisor. The hotel itself is beautiful in a spectacular setting. We regret to hear that our rooms condition did not match your expectations and wish to express our sincere apologies. (The light doesnt work in some of the lamps in the new room, there is only one bathrobe for 2 guests). Which room amenities are available at Long Beach Mauritius? When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Yes, dry cleaning and laundry service are offered to guests. with and not the guest to deal with it. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Sincerely, Christian Jaquier, Great place to spend a beachy holiday and playing golf at ANAHITA GOLF COURSE, Beautiful beach, it was great to have an ocean front room, specially the staff have been amazing - they are well trained and customer orientated - the chief of the restaurant and his team where looking great after all guests and their special requests - Mr. Tony and his team did a great job and also the driver Mr. Baba was taking care for the shuttle to the golf course in a special way - we have never had such an experience before. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. They bring you tea but no cups, etc. Amazing stay, great hotel on Easter holidays with my family. Real opinions. Payments made by partners impact the order of prices displayed. We have been to numerous hotels in mauritius and travelled to many countries but we have never met someone so kind along with an exceptional customer service like his -From Rughoo Bhikoo family, Dear janhavir2023, Greetings from the Long Beach Mauritius! The team led by Christian could not do enough for us. Shannon, from the Spa team, will be pleased to hear that she offered an exceptional treatment, and will surely be recognized. The team led by Christian could not do enough for us. The place is so cosy, peaceful and it was exactly the place where i wanted to be for my birthday. I work in tourism and I would have at least offered a compensation for that day and I wouldn't have sent someone ahead who couldn't do anything about the process anyways beside apologising. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. We particularly loved the spacious, well maintained grounds, the international quality restaurants and the beach location. It was really a pleasure to meet this Hotel in the Holiday over Easter. Kindness, being our moto, will remain our top priority to make you experience the beauty of Mauritius. Once, the lady teaching water gymnastics saw me having my child in my arms and bringing a drink and went out of the pool to help me! Warmest regards, Christian Jaquier. Mr. Adesh and there was another gentleman (i guess he was one of the cook ), the took care that we are feeling at ease. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. The hotel itself is beautiful in a spectacular setting. Again the staff is very nice and sweet, but this is not the service you pay for at a five star. Facilities were quite good but some in need of TLC. It is always a pleasure to read that our guests are satisfied with the location, the layout and the services that we provide at our Resorts.I am delighted that you have taken the time to share such kind of experience to the world and would like to thank you for your appreciation of the facilities and services. Yes, guests often enjoy the ocean view available here. Anahita Golf course one of the best. The personal service we received was outstanding; any small niggles we had were promptly and efficiently sorted out. The location of the resort is very nice with a very good beach. This is the version of our website addressed to speakers of English in South Africa. The beach is calm and like a carribean dream. There are more places to choose from in the, Frequently Asked Questions about Long Beach Mauritius. The first 2 coffee tabs are for free, then you have to pay (where else on the globe in a five star?). It took five times to get a simple black iced coffee, my napkin was dirty, there is only one kind of cheese..it is simply not a five star breakfast. Your feedback is a great source of motivation for us as we try to achieve even higher standards of service and care. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. . Looking forward to welcome you in a nearest future at Long Beach Mauritius. Tripadvisor performs checks on reviews. to many issues in the room.renovation required. But the final random act of kindness was as we were leaving, our transfer to the airport didnt turn up so the hotel swiftly arranged one of their cars. He was a great kind person. Warmest regards, Christian Jaquier, We have just returned from a planned 10 night stay (extended to 12) at Long Beach. Variety of restaurants and quality and selection of food exceeds expactions. The restaurants were varied in standard and type of cuisine. Yes, guests often enjoy the ocean view available here. Special thanks and endlessly great greedings to the Team at the Pool, especially to Vanisha, Olivier, Mudoo, Ougesh, Ramesh, Nedesh, Mozanim, Vimi (so nice smile), Nitish, Lorenzo Shurveer and Boholan (the god). The hotel is fabulous in many ways. We got refunded later (as the transfer was already paid and mistakes can happen) but from a five star hotel I expect that they deal with the agency which they are working. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. We went to Longbeach on the 1st April for a week as a large group of 10 for my sister's wedding. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Taxes and fees that are shown are estimates only. Yes, dry cleaning and laundry service are offered to guests. (Ive been in kanuhura, from Sun Resorts and is way too much better than Long Beach). Some simply dont listen. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Shannon, from the Spa team, will be pleased to hear that she offered an exceptional treatment, and will surely be recognized. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Overall service quality is outstanding. Intl Airport. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The sea was really cool, and I learned how to fly sailing boats. His customer service is excellent and his kindness is beyond expected. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Dear Guests, Many thanks for sharing your fantastic review concerning your most recent holidays through Trip Advisor. It was all just a great confusion and I just don't expect something like that to happen from -again- a five star house. Best regards, Christian Jaquier, Hotels near Aquacity Belle Mare Watersports. Best of luck Hotel Long Beach, Dear Jubair786, Greetings from the Long Beach Mauritius! This place is truly amazing. Warm regards, Christian Jaquier. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Does Long Beach Mauritius offer any business services? Sincerely, Jean-Marc Ma-Poon, The Mauritians are one of the friendliest people I have ever met and at the Long Beach Mauritius they seem to strive to make you feel special and to make your stay with them an unforgettable one. The staff were mostly really good and very helpful, though sometimes requests were either ignored, forgotten or lost in translation. Hotel services was great. Some simply dont listen. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. Thank you for your appreciation, excellent rating and high recommendation. We also got our room finally at 4 o clock pm (we arrived at 9 in the morning- promised to get a room by 2 pm) after several issues and changes and stayed without our luggage the entire day.