Please visit a specific chapter listed below or visitsalvationarmysouth.orgto find the nearest chapter near you. When the PV system produces more power than is needed for the residence or business, the system will seamlessly export that excess power to the utility grid. Things you should know to protect you and your information. See how we can help make your home more energy efficient. The credit is the result of a recent settlement agreement with the Mississippi Public Service Commission. Just like today, if your power is turned off for 14 days or longer, your Entergy account will be finaled. Budget Billing smooths out seasonal power bill changes. You can log in with your same myEntergy username and password. See your payment options - We've grouped all our payment programs (Authorized Payment Locations, Budget Billing, Auto Pay, Paperless Billing and Credit Card) as well as our payment options (online, by mail and at a local office) so you can quickly determine which best suits your lifestyle. SET UP AUTOPAY Entergy Future Ready Resilient solutions for a sustainable tomorrow 1. [9/29 12:06 PM] Meghana Mane Pay in a Mississippi Power office or in one of our more than 1,500 authorized payment locations close to where you live, work and shop. Choose one of the options below to enroll. Recovers costs associated with expansion of fiber optic infrastructure in rural areas of Mississippi in support of broadband expansion. Selling to Mississippi Power as a Qualifying Facility. Signing up for Bill Alerts makes it easy to keep track of your account and bill due date. This graph shows your energy usage each month represents your usage amount for the month. Benefit from participation in Community Solar. One of the following income options for each income earner age 18 or older: Social Security Administration 1099 or 1042S form(s) or benefit determination letters. To review the full list of definitions please see section below. Most applications will be reviewed and determined in about 30 days. Your account number and a valid debit or credit card are required. If you choose to pay without logging in you will need your account number. Mississippi Department of Human Services. Usage is updated every 24 hours, so you can adjust your energy consumption according to your lifestyle and budget and even set email alerts for daily or monthly usage. Note the $2.75 service fee for each payment made will be refunded. Southern Company. Efforts through our nationally-recognized Renew Our Rivers volunteer program have removed tons of debris from southeast Mississippi waterways. CONTACT US. The customer will be directed to a representative, general information will be taken and customers will be provided a list of documents required for an appointment. Mississippi Power's step-by-step process for interconnecting to the company's electric grid and being able to net meter a renewable energy system can be found here. Every Entergy customer account is aligned with one of 21 cycles so that they are billed on, or about, the same date each month. Log in to review your usage and compare to last year. Sign up for text or email alerts ahead of when your bill is due you choose how many days out. On the front you'll find a summary of your current bill, information on how to contact us, timely updates and promotions, and your usage history. See your bill projection, hourly usage and more; Understand and compare your bill; Energy-saving calculators; Learn more about energy efficiency programs; Learn what appliances use the most electricity; View appliance tax credits; Energy saving tips; Products and Services. Save or print the online bill for record-keeping purposes. BillMatrix is a company that Entergy has authorized to help customers pay their Entergy bills using credit, debit or ATM cards and by electronic check. Log in to your account to view your most recent bill. Use constitutes acceptance of General Website Terms and Conditions. The federal legislation was enacted on August 22, 1996, as part of the Personal Responsibility and Work Opportunity Reconciliation Act. You will need a copy of your Entergy bill available for this payment transaction. Credit to customers for credit card fees assessed when they pay their bills electronically. Your Bill Explained Industry Services Details of New Bill Sections 1. The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the express, written consent of Entergy Corporation. Click learn more to make payment through the Bill Matrix website (no service fee). '&l='+l:'';j.async=true;j.src= The funds are available on a first-come, first-served basis. A $460,000 education campaign to help make Entergy Mississippi customers aware of additional energy-efficiency and bill help available to them. You can pay by phone by calling 1-800-584-1241, Bill Matrix, our pay by phone provider. For residential net metered customers that qualify as low-income customers, an additional 2 cents/kWh will be added to the avoided-cost value in addition to the 2.5 cents/kWh. new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the express, written consent of Entergy Corporation. You do not need to sign a contract to participate in Prepay. Find a payment location near you. Receive email notifications when your paperless bill is sent. Or call 1-800-ENTERGY ( 1-800-368-3749 ). You can pay them directly on this website. Auto Pay is a free and convenient way to pay your monthly utility bill without worrying about checks, postage or paying on time. Covers the cost of the system utilized to generate and deliver electric service to customers. Net metering is the process by which individual electric utility customers who generate electricity from renewable energy, such as solar panels, can sell their excess power back to their local utilities. Southern Company. Entergy works alongside community partners to promote the Internal Revenue Services Volunteer Income Tax Assistance program. Southern Company. The Third-Party Notification program allows a customer to designate a person of their choice, such as a relative or neighbor, to receive a duplicate copy of any disconnect notice the customer may receive as a result of an overdue bill. We can let you know exactly how much it will cost to reconnect residential service. Enter the full account number as it appears on your Entergy bill. Brief description of some of the line items on the bill. No matter your industry, learn the steps you can take to make your business more energy efficient. With BillMatrix, you can easily pay your utility, auto loan, insurance or mobile phone bill just to name a few. When your income wont stretch any further, help is available. Make a payment on your Entergy account or make a charitable donation. Pay in a Mississippi Power office or more than 1,500 authorized payment locations close to where you live, work and shop. Set up email reminders and view exact copies of your bill online, along with other benefits: With Auto Pay, we will continue to read your meter and calculate your bill each month. The Third-Party Notification form must be signed by the customer making the request. Yes. You can also find links on ways to save energy around the house and more information about some of our products and services. We are diligently working to bring it back up as quickly as possible. No need for stamps and trips to the post office. Utility Account Number without dashes and spaces Locate your Quick Pay Center Code on your bill. The QPC number, when used with the account number, assures that your payment is posted to the correct utility account. If you need to stop a payment, you must contact Customer Service a minimum of five business days before the scheduled draft date; otherwise, please contact your financial institution. Billing Options Choose a billing option that best fits your needs. Clear contact information - We know that sometimes you may need to contact us. Our IRS-certified volunteers will help make sure you get the full refund you deserve. Learn More In need of help? Thereafter, any payments made on your Prepay account will be applied 25% to the outstanding balance and 75% toward current electric service. Your account number, due date and total due are clearly displayed on both sides of your bill. You can pay your bill without lifting a finger. Customer-produced energy purchased by EML. Pay online using BillMatrix or call them at 800-834-2073. The Auto Pay program normally begins with your next bill. Customer requested facilities other than those normally furnished for like levels of service to similar customers. You can pay online at www.entergy.com, select the pay by credit or debit card online option. Our interactive outage map is your go-to for outage information. What payment methods does Mississippi Power accept? Welcome to the online bill payment system for Entergy brought to you by Bill Matrix. How can I contact Mississippi Power about my bill? To find a free tax preparation site near you, visit eitclocations.com. But sadly, many of our elderly and disabled neighbors living on low or fixed incomes face these choices every day. You can quickly find our customer service number, how to report an outage, or how to pay your bill. This service could be especially useful to the elderly, sick or people who are away from home for extended periods of time. So when prices are lower than expected, the benefit is passed on to customers and when fuel cost is higher than expected, the PSC allows the company to recover the difference. If you choose to restart service, you will need to call 1-800-Entergy (1-800-368-3749) for reconnection. To qualify for this benefit, the customer must provide a medical certificate from a physician. . What types of Mississippi Power payments does doxo process. *Last Name or Company Name: First Name: Utility Account Number: without dashes and spaces: Utility Service Address: You may see items in this section that provide you with important information like ways you can save money on your bill. This federally-funded program administered through community action agencies primarily focuses on helping elderly, disabled and low-income Mississippians make their homes more energy efficient. A fast and convenient way to pay your Mississippi Power bill while checking out at participating retailers near you. GET ANSWERS to frequently asked questions. Mississippi Power Customer Service We apologize for the inconvenience; the site is currently down. Pay in a Mississippi Power office or more than 1,500 authorized payment locations close to where you live, work and shop. Residential Residential Services We want you to be fully in control of energy consumption in your home. Quickly see your total power usage by month and your average daily usage. Funds will be paid directly to landlords and utility service providers. https://msentergysolutions-marketplace.com/. Finish your registration by completing the online form and submitting it. Thereafter, any payments made on your Prepay account will be applied 25% to the outstanding balance and 75% toward current electric service. Get answers on available social services. Learn More. Use constitutes acceptance of General Website Terms and Conditions. You can compare usage to the previous year or previous month(s) to determine if your current usage is in line with the previous periods. Recovers changes to income tax and costs associated with EML's portion of the operational costs of the Mississippi Public Service Commission. The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the express, written consent of Entergy Corporation. Learn more about pricing and rates. These funds also provide agencies with administrative fees to cover added expenses associated with an increased volume of requests for help. Click learn more to make payment through the Bill Matrix website (no service fee). Smart savings and solutions for every home. Some will have more billing days than average in the billing period. Your account number and a valid debit or credit card are required. Flexible options for you to choose how your energy bill is calculated, as well as when, where and how you pay it. Terms and Definitions Terms and Definitions Accumulated Difference Charts and graphs give you the ability to track your energy usage. Solar generation is a cost-effective power source that stabilizes prices for our customers and benefits the environment. A one-time $150 bill credit will be available for qualifying customers on a first-come, first-served basis. Shows account activity since your last bill. Where can I find it? Through Entergy's The Power to Care program, local nonprofit agencies are able to provide emergency bill payment assistance to seniors and disabled individuals. This is a function of both energy supply needed for the home or business at any given point in time as well as factors that cause changes in how much sunshine the panels receive, such as on a cloudy day and at night. Selling to Mississippi Power as a Qualifying Facility. An additional three months of assistance will be available to the most vulnerable households at risk of losing housing (up to 18 months maximum), while funds are available. On special times like holidays and school vacations, more people and activity at home can take more energy for everything from heating or cooling to powering ovens, game consoles and more. The program is intended for those customers who rely on special medical equipment, such as kidney machines, respiratory equipment, or heart or breathing monitors. Simplify your life by switching to paperless today. Select BillMatrix. If you are currently a Paperless Billing customer and wish to sign up on Auto Pay, please make your online payment prior to enrolling in Auto Pay; otherwise, you will need to mail in your payment. You will continue to receive your bill as you normally do, but instead of "Please Pay By" being displayed on the bill, we will print the date when your bank account will be drafted for the amount of your bill. We want you to be fully in control of energy consumption in your home. Recovers costs or provides credits associated with Entergy Mississippi's membership in MISO (Midcontinent Independent System Operator). 1998-2023 Entergy Corporation, All Rights Reserved. The Homeowners Assistance Fund makes available $9.961 billion for states to provide relief for our countrys most vulnerable homeowners. An application for homeowners assistance may be submitted by eligible households, and funds will be paid directly to mortgage servicers, property charge payees and utility service providers as applicable. Eligible households may receive up to 12 months of rent and/or utility assistance, plus an additional three months if more time is needed to ensure housing stability and funds are available. Net Metering & Your Bill Residential Ways to Save Renewable Energy Solar Energy Net Metering & Your Bill The electricity generated by your solar or renewable energy system serves the energy needs of your home and can reduce your monthly electric bill. Level Billing Level Billing averages your monthly Entergy bill over a rolling twelve-month period, so your bill is around the same amount each month. At Mississippi Power, we want to keep things as simple and convenient as possible when it comes to paying your monthly bill. Just sign up to pay your bill automatically each month. Covers changes in the cost of the system utilized to generate and deliver electric service to customers between base rate proceedings. Selling to Mississippi Power as a Qualifying Facility, currently ranges from 2.29 to 3.62 cents/kWh. Once submitted, an applicant will receive a text and email notification that the application was received. Make one-time bill payments or schedule payments in advance. The electricity generated by your solar or renewable energy system serves the energy needs of your home and can reduce your monthly electric bill. Recovers vegetation management operations and maintenance costs. It is more common for solar-powered homes to produce a portion of the electricity for their home and the remainder is provided by Mississippi Power. Help a neighbor in need by donating to Project SHARE. LIHEAP (Low Income Home Energy Assistance Program) is a program that provides money to help individuals with energy bills and other energy-related expenses. However, those who do not generate excess electricity will still see a reduction, or offset, in their bills as their home uses more solar energy and less energy from the grid. try{Typekit.load({ async: true });}catch(e){}. Since comparing bills between different seasons is like comparing apples and oranges, it is better to compare your usage and bill to months in the same season - July to August, for example. Recovery of costs associated with energy efficiency programs. Sign up for . The designated third party is not obligated or responsible for payment of the bill. Seasonal pricing - the cost for electricity for residential customers is based on a seasonal rate schedule, where prices vary with the time of year. Details on how to apply are below. After an energy audit of a qualified resident's home, the program will pay for installation of the most cost-effective energy efficiency measures. Enter the full account number as it appears on your Entergy bill. Meter Reading 10. The good news is - with a little know-how and the right action - you have control to help manage most of them. Important Messages 7. I'm looking for my bill. Ways to Pay 8. You can pay by phone by calling 1-800-584-1241, Bill Matrix, our pay by phone provider. If you look at this section of your bill, youll see last months reading subtracted from this months reading to get the amount of kilowatt hours (kWh) youve used during the previous month. The account can be established on the L.I.V.E. Safety. This amount must be paid in full if you cancel Level Billing or change providers. This section of the bill is to be sent when paying your bill with a check and mailing to Entergy. Paperless billing is secure, convenient and free. Operation Bill Assist commits $3.2 million in shareholder donations for bill payment assistance and energy efficiency programs, including: Information on how to apply to receive the $150 credit. Representatives are available Monday to Friday, 7 a.m. to 7 p.m., excluding holidays. Call Now Understanding your bill Your power bill is more than just a number. The toll-free customer service line number is 1-800-446-1373. You will have the opportunity to pay your outstanding balance as part of the Auto Pay enrollment process. You may cancel Auto Pay at any time at no charge, simply by clicking the "Cancel" link found on the top of this page on the website or by contacting Customer Service. Use constitutes acceptance of General Website Terms and Conditions. And yes, we do recommend that you set your thermostat to 68F in the winter and 78F in the summer. The bill's user-friendly and colorful layout allows you to find all the important information on your bill. Selling to Mississippi Power as a Qualifying Facility. No endorsement has been given nor is implied. Service Start Service Stop Service Move Service Account Sign In Sign Up Dashboard Billing & Payments Make a Payment The Power to Care If you had a bill that was higher and the usage was about the same in the previous month, this likely occurred because of seasonal rate changes. We offer several options for payment, so you can find the method that best fits you. Southern Company. Summer pricing (June through September) is higher because it costs more to produce electricity in the summer when demand for electricity is higher than it is other times of the year. The low-income benefit adder will remain in place for a period of 15 years from the date the customer begins taking net metering service. We will continue to read your meter and calculate your bill each month. Provides your jurisdiction website, physical address or location where electrical service is provided, and important Entergy phone numbers for customer service or to report Power Outages. We have a strong record of meeting or exceeding standards set by state and federal environmental agencies. For additional information, call 1-800-421-0762 or get in touch with your local community action agency. No. Account Summary 3. Where can I find it? Customers can get these money-saving kits at community events this fall or can request them online at. Charge for costs associated with manual meter reading for customers electing to opt-out of Advanced Metering. Call 1-800-ENTERGY ( 1-800-368-3749) and follow our automated response system billing and payment menu. Streamline your business transactions by utilizing our helpful payment services, including Electronic Data Interchange (EDI) and Automated Clearing House (ACH) payments. Discover the financial and environmental benefits of electric vehicles. Energy efficiency and weatherization events in select neighborhoods conducted by employee volunteers. Pay Mississippi Power quickly and securely with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account, online or with your mobile phone on doxo. Is solar right for your home? There are no disconnection or reconnection fees. Current Charges 12. No one should have to choose between food or medicine and electricity. Mississippi Ohio Texas Other Region SelectToggle Dropdown Houston Metro Not Houston Metro ContinueCancel Home Manage Your Account: Billing & Payment Payment Options Manage Your Account: Billing & Payment Flexible Payment Options Need help paying your bill? BillMatrix offers telephone customer service help during regular business hours, Monday through Friday, from 7 a.m. until 7 p.m, excluding holidays. Mississippi Power does not earn a profit on fuel consumed. I'm looking for my bill. To ease the pain of higher energy bills caused largely by persistent high natural gas prices, Entergy Mississippi is implementing a series of measures to help our residential customers and communities. Benefits associated with the conversion of EML to a limited liability corporation or LLC. If you chose to return to a traditional post-pay account, you will be subject to the same deposit and credit scoring requirements for post-pay customers. The customer paid Bill Matrix Web the full balance and did not change the amount to $274.14. This rate is from the company's most recent federal Public Utilities Regulatory Policies Act (PURPA) analysis of avoided costs and is also filed with the Mississippi Public Service Commission. 1998-2023 Entergy Corporation, All Rights Reserved. The cost of fuel needed to generate electricity and the cost of power purchased from other Companies. However, fuel costs can vary from projections. Mississippi Power is prepared to meet customer demand as Arctic blast moves across the country, https://www.mississippipower.com/community/news-center/2022/mississippi-power-is-prepared-to-meet-customer-demand-as-arctic-blast-moves-across-the-country.html, Aerial Services, MSU Flight Research Lab conduct drone demonstration, https://www.mississippipower.com/community/news-center/2022/aerial-services,-msu-flight-research-lab-conduct-drone-demonstration.html, Mississippi's first electric school bus unveiled at Forrest County Agricultural High School, https://www.mississippipower.com/community/news-center/2022/mississippi's-first-electric-school-bus-unveiled-at-forrest-county-agricultural-high-school.html. As it appears on your Entergy bill during regular business hours, Monday through Friday, 7 a.m. 7... { } BillMatrix or call them at 800-834-2073 outage map is your go-to outage... 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