The trust must review the admission of critical care patients to theatre recovery when critical care beds are not available to ensure staff suitably skilled, qualified and experienced to care for these patients. (01484) 342000, Provided and run by: Check to enable permanent hiding of message bar and refuse all cookies if you do not opt in. He spent 8 days on the unit and the care could not have been better, he was then moved to ward 15 where again he was given the help to enable him to get out of bed and eventually walk. The trust had worked closely with local higher education facilities and offered an enrichment programme to A level students to experience working in a hospital environment but particularly with patients living with dementia or experiencing delirium. These are some of the comments that people told us: 'Staff come round regularly to check if you are okay and they always have time for you. or contact Ward 17, Huddersfield Royal Infirmary, Acre Street, Lindley, HD3 3EA Telephone: 01484 355 827, Kirklees in Recovery Sort Code: 20-35-84 Account No: 33445887 Ref: Ward 17 Charity Event. Inspection Report published 04 March 2014 for Huddersfield Royal Infirmary - PDF - (opens in new window), Published The majority of people using the service and relatives were positive about their experiences of care and treatment at the hospital. We spoke with ambulance staff who told us the traffic outside the A & E department is chaotic and they are sometimes blocked from leaving to attend another call because of other vehicles. There were also over 134,600 outpatient attendances in the same period at Huddersfield Royal Infirmary as well as 144,293 outpatient attendances at the Acre Mill outpatient service; of which 97,205 were attendances. We carried out an inspection of the trust between 8-11 March 2016 as part of our comprehensive inspection programme. +44 1484 342000. cht.nhs.uk. Not too long ago, I was taken to HRI, bright yellow and suffering from liver failure. ", Inspection Report published 01 October 2013 for Huddersfield Royal Infirmary - PDF - (opens in new window), Published Since our last visit we found that improvements had been made in relation to the safety and suitability of premises. 20 June 2018. The trust also provides community services in the Calderdale area. We rated it as good because: We rated end of life care services as good overall because: Patients were provided with an end of life care service that was safe and caring. Huddersfield. Building Recovery Systems and Communities. Click on the different category headings to find out more. Officially opened on Monday, it is the single biggest ever specialist ward upgrade in the hospital's history. We spoke with the Trusts Director of Planning Performance Estates & Facilities and they told us since our last visit attempts to recruit a permanent Chartered Engineer to support them had not been successful. We found the hospital was in breach of regulations and issued four requirement notices in regard to Regulation 12: Safe care and treatment; Regulation 17: Good governance and Regulation 18: Staffing. The accident and emergency departments provision for paediatric patients was limited with only one paediatric qualified staff member on duty during our inspection across both sites and limited facilities available for children and young people. The service was well led with a clear leadership structure in place. Within maternity services the service must focus on patient experience and ensure women feel supported and involved in their care. The team supported patients during the day with either group or one-to-one activities which promoted sleep at night. Huddersfield Royal Infirmary (Occupation Rd.) The development of NEWS and Nerve centre technology to identify deteriorating patients for prompt care escalation and intervention. The trust had a nurse consultant for older people and a learning disabilities matron. WF13 4HS, In The trust serves two populations; Greater Huddersfield which has a population of 248,000 people and Calderdale with a population of 205,300 people. 1 October 2013. 1 October 2013. 15 of 21. Two family members told us that "Once they had complained the communications between the staff and the family improved". This is a significant investment and an opportunity to enhance services for our populations in Calderdale and Huddersfield and West Yorkshire for generations to come. The trust must ensure that patients on clinical decision unit meet the specifications for patients to be nursed on the unit and standard operating procedures are followed. 21 February 2013. We did not see any evidence to show current trends and themes from incidents and complaints were monitored. The managers knew about the quality issues, priorities and challenges in the department. The trust serves two populations; Greater Huddersfield which has a population of 248,000 people and Calderdale with a population of 205,300 people. 17:02, 11 OCT 2015 Official opening of the new Chemotherapy ward at HRI. Huddersfield Royal Infirmary She defecated several times a day and night and the whole ward stank constantly of her excrement 24/7. BD5 0NA. Click to enable/disable Google reCaptcha. There were effective systems in place for governance, risk management and quality monitoring. the service isn't performing as well as it should and we have told the service how it must improve. We rated medical care (including older people's care) as good overall because: . In many cases, this can be as frequent as every ten days. We saw clear, well documented and individualised care of the dying documents and appropriately completed DNACPR forms. Each ward recorded and displayed individual incidences of insignificant, minor and moderate falls, catheterized urinary tract infections (C.UTIs) and pressure ulcers. The Huddersfield Royal Infirmary is a hospital situated in the English town of Huddersfield, part of Calderdale and Huddersfield NHS Foundation Trust. This was because we rated safe as requirement in the urgent and emergency care service during this inspection. There was consultant presence five days per week on a rota and weekends on a voluntary rota basis. There were issues with appointment backlogs, waiting lists and appointment bookings. Patients experienced long waiting times within the departments, appointment delays and cancellations. We also gathered evidence using a combination of, interviews and meetings with a number of managers and staff from estates and nursing. [2] The foundation stone for a further extension was laid by the Duke of York in 1932; it was opened by Lord Moynihan in 1934. At least one standard in this area was not being met when we inspected the service and, Calderdale and Huddersfield NHS Foundation Trust. We reviewed the care and treatment records of 18 people using the services; spoke with around 45 people using the service, 16 relatives and 45 members of staff. the service isn't performing as well as it should and we have told the service how it must improve. Inadequate There were effective systems in place for governance, risk management and quality monitoring. This also helped other patients experience by reducing sleep disruption on the wards. This stayed the same as our previous rating. There were noted delays in transferring patient care into non-hospital settings leading to bed occupancy pressures. Switch board Telephone: 01484 342000 Acre Mills Postcode: HD3 3EB Opening hours: Mon-Fri - 8.30 am - 6.30 pm. Patient outcome measures showed the trust had mixed performances against the national averages when compared with other hospitals with some outcomes performing better and some performing worse. The trust must ensure there are improvements to the timeliness of complaint responses. We rated safe at this hospital as requires improvement. HD3 3EA, Posted via the service is performing exceptionally well. We previously inspected maternity jointly with gynaecology so we cannot compare our new ratings directly with previous ratings. BD5 0NA. Contact number. Engagement support workers had been appointed to provide engagement, socialisation and companionship, cognitive and physical support for patients with dementia and/or delirium. Through providing suitable engaging activities during the day, less 1:1 care was required during the day and night. Staff were caring, compassionate and respectful. We rated safe, effective, responsive, caring and well led as good. the service is performing badly and we've taken enforcement action against the provider of the service. We observed care that was coordinated and discharge and transfer planning took account of patients individual needs. The trust must ensure that systems and processes are in place and followed for the safe storage, security, recording and administration of medicines including controlled drugs. We carried out an inspection of the trust between 8-11 March 2016 as part of our comprehensive inspection programme. Wards one medical and ambulatory assessment, ward six short stay, ward 12 oncology, ward 15 surgical, ward 17 gastroenterology, ward 19 and 20 orthopaedic trauma. The hospital provides acute surgery for children and initial triage and assessment for medical patients presenting to the emergency department is available. Our rating of the hospital improved since the last inspection. Updated 15 August 2016. There was a vision and strategy for the service. Learning from complaints and incidents was cascaded to staff and there was a clear focus on quality and continuous improvement. Our ratings for these services had improved since the last inspection. Processes were in place for being open and honest when things went wrong and patients given an apology and explanation when incidents occurred. 1,267 were here. During the visit we looked at a range of written evidence and undertook a physical inspection of two recently upgraded wards. The staff at Ward 17 helped to save my life. Whatever you asked for took hours to arrive, even if you had chronic indigestion, needed a sick bowl or pounding headache you had to wait. 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